Hello
been trying everything to get it pushed without vain
so i thouhg maybe some of you got into this issues before and may have a solution
here is the sophos log
------------------------------------------
2016-07-01 18:48:30 Info: Logging started: installing/upgrading Sophos Anti-Virus
2016-07-01 18:48:30 Info: InstallFromPath is: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\
2016-07-01 18:48:30 Info: InstallToPath is:
2016-07-01 18:48:30 Info: SAV is not installed. Installing to {InstallToPath}
2016-07-01 18:48:30 INFO: Checking the validity of the VDL manifest file.
2016-07-01 18:48:31 INFO: The manifest file has been successfully validated.
2016-07-01 18:48:31 INFO: Checking the validity of the AppFeed manifest file.
2016-07-01 18:48:31 INFO: The manifest file has been successfully validated.
2016-07-01 18:48:31 Info: Managed install (from SAU)
2016-07-01 18:48:31 Info: Performing major update of Sophos Anti-Virus using msi.
2016-07-01 18:48:31 Info: Update is signalled.
2016-07-01 18:48:31 UpdateVersionInfo(), SAU can't supply version info - using msi version
2016-07-01 18:48:31 Info: PutSetupOptionsToRegistry
2016-07-01 18:48:31 Info: Install MSXML
2016-07-01 18:48:31 Info: Check boot driver and kms driver
2016-07-01 18:48:31 Info: no existing installation of Sophos Anti-Virus was found
2016-07-01 18:48:31 Info: Restart required for Data Control (clean managed full install)
2016-07-01 18:48:31 Info: Transform file returned:
2016-07-01 18:48:31 Unable to QI IProductConfig
2016-07-01 18:48:31 Info: SAV Setup plugin: running MsiInstallProduct (C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi, INSTALLDIR="" REBOOT=ReallySuppress UITYPE=full CISCO_SUPPORTED=1 PRODUCTTYPE=0 UPDATEDRIVERS=1 UPDATECLASSFILTER=1 UPDATEBOOTDRIVERS=1 UPDATEKMSDRIVERS=1 SAVIONLY=0 MANAGED=1 RECOVERYMODE=0 DATACONTROL=1 DEVICECONTROL=1 WEBCONTROL=1)
=== Verbose logging started: 7/1/2016 18:48:31 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\ProgramData\Sophos\AutoUpdate\cache\sophos_autoupdate1.dir\ALUpdate.exe ===
MSI (c) (54:10) [18:48:31:036]: Resetting cached policy values
MSI (c) (54:10) [18:48:31:036]: Machine policy value 'Debug' is 0
MSI (c) (54:10) [18:48:31:036]: ******* RunEngine:
******* Product: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi
******* Action:
******* CommandLine: **********
MSI (c) (54:10) [18:48:31:037]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (54:10) [18:48:31:037]: Grabbed execution mutex.
MSI (c) (54:10) [18:48:31:037]: Cloaking enabled.
MSI (c) (54:10) [18:48:31:037]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (54:10) [18:48:31:037]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:48) [18:48:31:039]: Running installation inside multi-package transaction C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi
MSI (s) (84:48) [18:48:31:039]: Grabbed execution mutex.
MSI (s) (84:14) [18:48:31:039]: Resetting cached policy values
MSI (s) (84:14) [18:48:31:039]: Machine policy value 'Debug' is 0
MSI (s) (84:14) [18:48:31:039]: ******* RunEngine:
******* Product: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi
******* Action:
******* CommandLine: **********
MSI (s) (84:14) [18:48:31:040]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (84:14) [18:48:31:049]: SRSetRestorePoint skipped for this transaction.
MSI (s) (84:14) [18:48:31:050]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer 3: 2
MSI (s) (84:14) [18:48:31:050]: File will have security applied from OpCode.
MSI (s) (84:14) [18:48:31:055]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi' against software restriction policy
MSI (s) (84:14) [18:48:31:055]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi has a digital signature
MSI (s) (84:14) [18:48:31:055]: SOFTWARE RESTRICTION POLICY: C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi is permitted to run because the user token authorizes execution (system or service token).
MSI (s) (84:14) [18:48:31:055]: End dialog not enabled
MSI (s) (84:14) [18:48:31:055]: Original package ==> C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi
MSI (s) (84:14) [18:48:31:055]: Package we're running from ==> C:\Windows\Installer\34b0e.msi
MSI (s) (84:14) [18:48:31:059]: APPCOMPAT: Compatibility mode property overrides found.
MSI (s) (84:14) [18:48:31:060]: APPCOMPAT: looking for appcompat database entry with ProductCode '{09863DA9-7A9B-4430-9561-E04D178D7017}'.
MSI (s) (84:14) [18:48:31:060]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (84:14) [18:48:31:061]: MSCOREE not loaded loading copy from system32
MSI (s) (84:14) [18:48:31:062]: Machine policy value 'TransformsSecure' is 0
MSI (s) (84:14) [18:48:31:062]: User policy value 'TransformsAtSource' is 0
MSI (s) (84:14) [18:48:31:063]: Machine policy value 'DisablePatch' is 0
MSI (s) (84:14) [18:48:31:063]: Machine policy value 'AllowLockdownPatch' is 0
MSI (s) (84:14) [18:48:31:063]: Machine policy value 'DisableLUAPatching' is 0
MSI (s) (84:14) [18:48:31:063]: Machine policy value 'DisableFlyWeightPatching' is 0
MSI (s) (84:14) [18:48:31:063]: APPCOMPAT: looking for appcompat database entry with ProductCode '{09863DA9-7A9B-4430-9561-E04D178D7017}'.
MSI (s) (84:14) [18:48:31:063]: APPCOMPAT: no matching ProductCode found in database.
MSI (s) (84:14) [18:48:31:063]: Transforms are not secure.
MSI (s) (84:14) [18:48:31:063]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'C:\Windows\TEMP\Sophos Anti-Virus Major Install Log_160702_014831.txt'.
MSI (s) (84:14) [18:48:31:063]: Command Line: INSTALLDIR= REBOOT=ReallySuppress UITYPE=full CISCO_SUPPORTED=1 PRODUCTTYPE=0 UPDATEDRIVERS=1 UPDATECLASSFILTER=1 UPDATEBOOTDRIVERS=1 UPDATEKMSDRIVERS=1 SAVIONLY=0 MANAGED=1 RECOVERYMODE=0 DATACONTROL=1 DEVICECONTROL=1 WEBCONTROL=1 CURRENTDIRECTORY=C:\Windows\system32 CLIENTUILEVEL=3 MSICLIENTUSESEXTERNALUI=1 CLIENTPROCESSID=2900
MSI (s) (84:14) [18:48:31:063]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{29CA599D-B97B-45F6-B3F1-6866A25C90B0}'.
MSI (s) (84:14) [18:48:31:063]: Product Code passed to Engine.Initialize: ''
MSI (s) (84:14) [18:48:31:063]: Product Code from property table before transforms: '{09863DA9-7A9B-4430-9561-E04D178D7017}'
MSI (s) (84:14) [18:48:31:063]: Product Code from property table after transforms: '{09863DA9-7A9B-4430-9561-E04D178D7017}'
MSI (s) (84:14) [18:48:31:063]: Product not registered: beginning first-time install
MSI (s) (84:14) [18:48:31:063]: Product {09863DA9-7A9B-4430-9561-E04D178D7017} is not managed.
MSI (s) (84:14) [18:48:31:063]: MSI_LUA: Credential prompt not required, user is an admin
MSI (s) (84:14) [18:48:31:063]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'.
MSI (s) (84:14) [18:48:31:063]: Entering CMsiConfigurationManager::SetLastUsedSource.
MSI (s) (84:14) [18:48:31:063]: User policy value 'SearchOrder' is 'nmu'
MSI (s) (84:14) [18:48:31:063]: Adding new sources is allowed.
MSI (s) (84:14) [18:48:31:063]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'.
MSI (s) (84:14) [18:48:31:063]: Package name extracted from package path: 'Sophos Anti-Virus.msi'
MSI (s) (84:14) [18:48:31:064]: Package to be registered: 'Sophos Anti-Virus.msi'
MSI (s) (84:14) [18:48:31:064]: Note: 1: 2262 2: AdminProperties 3: -2147287038
MSI (s) (84:14) [18:48:31:064]: Machine policy value 'DisableMsi' is 0
MSI (s) (84:14) [18:48:31:064]: Machine policy value 'AlwaysInstallElevated' is 0
MSI (s) (84:14) [18:48:31:064]: User policy value 'AlwaysInstallElevated' is 0
MSI (s) (84:14) [18:48:31:064]: Product installation will be elevated because user is admin and product is being installed per-machine.
MSI (s) (84:14) [18:48:31:064]: Running product '{09863DA9-7A9B-4430-9561-E04D178D7017}' with elevated privileges: Product is assigned.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding REBOOT property. Its value is 'ReallySuppress'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding CISCO_SUPPORTED property. Its value is '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Modifying UPDATECLASSFILTER property. Its current value is '0'. Its new value: '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding UPDATEKMSDRIVERS property. Its value is '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding RECOVERYMODE property. Its value is '0'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Modifying DATACONTROL property. Its current value is '0'. Its new value: '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Modifying DEVICECONTROL property. Its current value is '0'. Its new value: '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding WEBCONTROL property. Its value is '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Windows\system32'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '3'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding MSICLIENTUSESEXTERNALUI property. Its value is '1'.
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '2900'.
MSI (s) (84:14) [18:48:31:064]: Machine policy value 'DisableAutomaticApplicationShutdown' is 0
MSI (s) (84:14) [18:48:31:064]: RESTART MANAGER: Disabled by MSIRESTARTMANAGERCONTROL property; Windows Installer will use the built-in FilesInUse functionality.
MSI (s) (84:14) [18:48:31:064]: TRANSFORMS property is now:
MSI (s) (84:14) [18:48:31:064]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'.
MSI (s) (84:14) [18:48:31:065]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming
MSI (s) (84:14) [18:48:31:065]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Favorites
MSI (s) (84:14) [18:48:31:066]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts
MSI (s) (84:14) [18:48:31:066]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Documents
MSI (s) (84:14) [18:48:31:066]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts
MSI (s) (84:14) [18:48:31:067]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent
MSI (s) (84:14) [18:48:31:067]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo
MSI (s) (84:14) [18:48:31:067]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Templates
MSI (s) (84:14) [18:48:31:067]: SHELL32::SHGetFolderPath returned: C:\ProgramData
MSI (s) (84:14) [18:48:31:068]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Local
MSI (s) (84:14) [18:48:31:068]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Pictures
MSI (s) (84:14) [18:48:31:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (84:14) [18:48:31:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (84:14) [18:48:31:069]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu\Programs
MSI (s) (84:14) [18:48:31:070]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Start Menu
MSI (s) (84:14) [18:48:31:070]: SHELL32::SHGetFolderPath returned: C:\Users\Public\Desktop
MSI (s) (84:14) [18:48:31:071]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Administrative Tools
MSI (s) (84:14) [18:48:31:071]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup
MSI (s) (84:14) [18:48:31:071]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
MSI (s) (84:14) [18:48:31:072]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Start Menu
MSI (s) (84:14) [18:48:31:072]: SHELL32::SHGetFolderPath returned: C:\Windows\system32\config\systemprofile\Desktop
MSI (s) (84:14) [18:48:31:072]: SHELL32::SHGetFolderPath returned: C:\ProgramData\Microsoft\Windows\Templates
MSI (s) (84:14) [18:48:31:072]: SHELL32::SHGetFolderPath returned: C:\Windows\Fonts
MSI (s) (84:14) [18:48:31:073]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16
MSI (s) (84:14) [18:48:31:074]: MSI_LUA: Setting MsiRunningElevated property to 1 because the install is already running elevated.
MSI (s) (84:14) [18:48:31:074]: PROPERTY CHANGE: Adding MsiRunningElevated property. Its value is '1'.
MSI (s) (84:14) [18:48:31:074]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'.
MSI (s) (84:14) [18:48:31:075]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'john'.
MSI (s) (84:14) [18:48:31:075]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'Microsoft'.
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\Windows\Installer\34b0e.msi'.
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi'.
MSI (s) (84:14) [18:48:31:075]: Machine policy value 'MsiDisableEmbeddedUI' is 0
MSI (s) (84:14) [18:48:31:075]: EEUI - Disabling MsiEmbeddedUI due to existing external or embedded UI
MSI (s) (84:14) [18:48:31:075]: EEUI - Disabling MsiEmbeddedUI for service because it's not a quiet/basic install
MSI (s) (84:14) [18:48:31:075]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (84:14) [18:48:31:075]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:14) [18:48:31:075]: User policy value 'DisableRollback' is 0
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding UILevel property. Its value is '2'.
=== Logging started: 7/1/2016 18:48:31 ===
MSI (s) (84:14) [18:48:31:075]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'.
MSI (s) (84:14) [18:48:31:075]: Doing action: INSTALL
Action start 18:48:31: INSTALL.
MSI (s) (84:14) [18:48:31:076]: Running ExecuteSequence
MSI (s) (84:14) [18:48:31:076]: Doing action: AppSearch
Action start 18:48:31: AppSearch.
MSI (s) (84:14) [18:48:31:076]: Note: 1: 2262 2: Signature 3: -2147287038
MSI (s) (84:14) [18:48:31:077]: Doing action: LaunchConditions
Action ended 18:48:31: AppSearch. Return value 1.
Action start 18:48:31: LaunchConditions.
MSI (s) (84:14) [18:48:31:077]: Skipping action: CheckUserIsSophosAdmin (condition is false)
MSI (s) (84:14) [18:48:31:077]: Skipping action: TP_CheckRemoveAllowed (condition is false)
MSI (s) (84:14) [18:48:31:077]: Doing action: FindRelatedProducts
Action ended 18:48:31: LaunchConditions. Return value 1.
MSI (s) (84:14) [18:48:31:077]: Note: 1: 2205 2: 3: Upgrade
MSI (s) (84:14) [18:48:31:077]: Note: 1: 2228 2: 3: Upgrade 4: SELECT `UpgradeCode`,`VersionMin`,`VersionMax`,`Language`,`Attributes`,`ActionProperty` FROM `Upgrade`
Action start 18:48:31: FindRelatedProducts.
MSI (s) (84:14) [18:48:31:077]: Skipping action: CCPSearch (condition is false)
MSI (s) (84:14) [18:48:31:077]: Skipping action: RMCCPSearch (condition is false)
MSI (s) (84:14) [18:48:31:077]: Doing action: ValidateProductID
Action ended 18:48:31: FindRelatedProducts. Return value 0.
Action start 18:48:31: ValidateProductID.
MSI (s) (84:14) [18:48:31:077]: Doing action: setUserProfileNT
Action ended 18:48:31: ValidateProductID. Return value 1.
MSI (s) (84:14) [18:48:31:077]: PROPERTY CHANGE: Adding USERPROFILE property. Its value is 'C:\Users\Default'.
Action start 18:48:31: setUserProfileNT.
MSI (s) (84:14) [18:48:31:078]: Skipping action: SetAllUsersProfileNT (condition is false)
MSI (s) (84:14) [18:48:31:078]: Doing action: setAllUsersProfile2K
Action ended 18:48:31: setUserProfileNT. Return value 1.
MSI (s) (84:14) [18:48:31:078]: PROPERTY CHANGE: Adding ALLUSERSPROFILE property. Its value is 'C:\ProgramData'.
Action start 18:48:31: setAllUsersProfile2K.
MSI (s) (84:14) [18:48:31:078]: Doing action: CostInitialize
Action ended 18:48:31: setAllUsersProfile2K. Return value 1.
MSI (s) (84:14) [18:48:31:078]: Machine policy value 'MaxPatchCacheSize' is 10
MSI (s) (84:14) [18:48:31:078]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:079]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: Patch
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: MsiPatchHeaders
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: __MsiPatchFileList
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: PatchPackage
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2228 2: 3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: Patch
Action start 18:48:31: CostInitialize.
MSI (s) (84:14) [18:48:31:079]: Doing action: FileCost
Action ended 18:48:31: CostInitialize. Return value 1.
MSI (s) (84:14) [18:48:31:079]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (84:14) [18:48:31:081]: Note: 1: 2205 2: 3: Class
MSI (s) (84:14) [18:48:31:081]: Note: 1: 2205 2: 3: Extension
MSI (s) (84:14) [18:48:31:081]: Note: 1: 2205 2: 3: TypeLib
Action start 18:48:31: FileCost.
MSI (s) (84:14) [18:48:31:081]: Doing action: SetMFC71
Action ended 18:48:31: FileCost. Return value 1.
Action start 18:48:31: SetMFC71.
MSI (s) (84:14) [18:48:31:081]: Doing action: IsolateComponents
Action ended 18:48:31: SetMFC71. Return value 1.
Action start 18:48:31: IsolateComponents.
MSI (s) (84:14) [18:48:31:081]: Doing action: CostFinalize
Action ended 18:48:31: IsolateComponents. Return value 0.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.
MSI (s) (84:14) [18:48:31:082]: Note: 1: 2205 2: 3: Patch
MSI (s) (84:14) [18:48:31:082]: Note: 1: 2205 2: 3: Condition
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding newfolder1 property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding newfolder2 property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding NEW_DIRECTORY2 property. Its value is 'C:\ProgramData\Microsoft\Windows\Start Menu\Sophos\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding ProgramFiles64Folder property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding PrimaryVolumePath property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding GlobalAssemblyCache property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:082]: PROPERTY CHANGE: Adding CommonFiles64Folder property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Modifying USERPROFILE property. Its current value is 'C:\Users\Default'. Its new value: 'C:\Users\Default\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Modifying ALLUSERSPROFILE property. Its current value is 'C:\ProgramData'. Its new value: 'C:\ProgramData\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding System64Folder property. Its value is 'C:\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SOPHOS property. Its value is 'C:\Program Files\Sophos\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SOPHOS_ANTI_VIRUS property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INSTALLDIR property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SWIDIR.11DACB83_28A7_4FA6_AF5B_C006E340C101 property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SWIDIR64.11DACB83_28A7_4FA6_AF5B_C006E340C101 property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\x64\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding WebControlDir.92A5750A_B99C_4D18_8E96_314353D4097A property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Web Control\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INSTALLDIR_X64 property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INSTALLDIR_WIN32 property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INSTALLDIR_IA64 property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding Microsoft.VC90.CRT property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.CRT\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding Microsoft.VC90.ATL property. Its value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.ATL\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding NEW_DIRECTORY1 property. Its value is 'C:\ProgramData\Sophos\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SOPHOS_TAMPER_PROTECTION property. Its value is 'C:\ProgramData\Sophos\Sophos Tamper Protection\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding LOGS3 property. Its value is 'C:\ProgramData\Sophos\Sophos Tamper Protection\logs\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SOPHOS_DEVICE_CONTROL property. Its value is 'C:\ProgramData\Sophos\Sophos Device Control\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding LOGS2 property. Its value is 'C:\ProgramData\Sophos\Sophos Device Control\logs\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding SOPHOS_DATA_CONTROL property. Its value is 'C:\ProgramData\Sophos\Sophos Data Control\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding LOGS1 property. Its value is 'C:\ProgramData\Sophos\Sophos Data Control\logs\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding RESOURCES property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding RES property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\Res\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding NEW_DIRECTORY3 property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\Res\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding CACHE property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\Cache\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding TEMP property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\Temp\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding LOGS property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\logs\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INFECTED property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding CONFIG property. Its value is 'C:\ProgramData\Sophos\Sophos Anti-Virus\Config\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding CISCO_SYSTEMS property. Its value is 'C:\Program Files\Common Files\Cisco Systems\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding CISCOTRUSTAGENT property. Its value is 'C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding PLUGINS property. Its value is 'C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\'.
MSI (s) (84:14) [18:48:31:083]: PROPERTY CHANGE: Adding INSTALL property. Its value is 'C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\Install\'.
MSI (s) (84:14) [18:48:31:083]: Target path resolution complete. Dumping Directory table...
MSI (s) (84:14) [18:48:31:083]: Note: target paths subject to change (via custom actions or browsing)
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: TARGETDIR , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: ProgramMenuFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: newfolder1 , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: newfolder2 , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: StartMenuFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: NEW_DIRECTORY2 , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Sophos\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: WindowsVolume , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: WindowsFolder , Object: C:\Windows\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: TemplateFolder , Object: C:\ProgramData\Microsoft\Windows\Templates\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: TempFolder , Object: C:\Windows\TEMP\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: System16Folder , Object: C:\Windows\system\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: StartupFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SendToFolder , Object: C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: ProgramFiles64Folder , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: PrimaryVolumePath , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: LocalAppDataFolder , Object: C:\Windows\system32\config\systemprofile\AppData\Local\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: GlobalAssemblyCache , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: FontsFolder , Object: C:\Windows\Fonts\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: FavoritesFolder , Object: C:\Windows\system32\config\systemprofile\Favorites\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: DesktopFolder , Object: C:\Users\Public\Desktop\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CommonFiles64Folder , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: AdminToolsFolder , Object: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: USERPROFILE , Object: C:\Users\Default\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: ALLUSERSPROFILE , Object: C:\ProgramData\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: System64Folder , Object: C:\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SystemFolder , Object: C:\Windows\system32\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: ProgramFilesFolder , Object: C:\Program Files\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SOPHOS , Object: C:\Program Files\Sophos\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SOPHOS_ANTI_VIRUS , Object: C:\Program Files\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INSTALLDIR , Object: C:\Program Files\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SWIDIR.11DACB83_28A7_4FA6_AF5B_C006E340C101 , Object: C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SWIDIR64.11DACB83_28A7_4FA6_AF5B_C006E340C101 , Object: C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\x64\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: WebControlDir.92A5750A_B99C_4D18_8E96_314353D4097A , Object: C:\Program Files\Sophos\Sophos Anti-Virus\Web Control\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INSTALLDIR_X64 , Object: C:\Program Files\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INSTALLDIR_WIN32 , Object: C:\Program Files\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INSTALLDIR_IA64 , Object: C:\Program Files\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: Microsoft.VC90.CRT , Object: C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.CRT\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: Microsoft.VC90.ATL , Object: C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.ATL\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CommonAppDataFolder , Object: C:\ProgramData\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: NEW_DIRECTORY1 , Object: C:\ProgramData\Sophos\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SOPHOS_TAMPER_PROTECTION , Object: C:\ProgramData\Sophos\Sophos Tamper Protection\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: LOGS3 , Object: C:\ProgramData\Sophos\Sophos Tamper Protection\logs\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SOPHOS_DEVICE_CONTROL , Object: C:\ProgramData\Sophos\Sophos Device Control\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: LOGS2 , Object: C:\ProgramData\Sophos\Sophos Device Control\logs\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: SOPHOS_DATA_CONTROL , Object: C:\ProgramData\Sophos\Sophos Data Control\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: LOGS1 , Object: C:\ProgramData\Sophos\Sophos Data Control\logs\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: RESOURCES , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: RES , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\Res\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: NEW_DIRECTORY3 , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\Res\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CACHE , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\Cache\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: TEMP , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\Temp\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: LOGS , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\logs\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INFECTED , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CONFIG , Object: C:\ProgramData\Sophos\Sophos Anti-Virus\Config\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CommonFilesFolder , Object: C:\Program Files\Common Files\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CISCO_SYSTEMS , Object: C:\Program Files\Common Files\Cisco Systems\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: CISCOTRUSTAGENT , Object: C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: PLUGINS , Object: C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\
MSI (s) (84:14) [18:48:31:083]: Dir (target): Key: INSTALL , Object: C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\Install\
MSI (s) (84:14) [18:48:31:083]: Note: 1: 2205 2: 3: MsiAssembly
MSI (s) (84:14) [18:48:31:083]: Note: 1: 2228 2: 3: MsiAssembly 4: SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`, `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ?
Action start 18:48:31: CostFinalize.
MSI (s) (84:14) [18:48:31:117]: Doing action: SetSwiDir64.11DACB83_28A7_4FA6_AF5B_C006E340C101
Action ended 18:48:31: CostFinalize. Return value 1.
MSI (s) (84:14) [18:48:31:117]: PROPERTY CHANGE: Modifying SWIDIR64.11DACB83_28A7_4FA6_AF5B_C006E340C101 property. Its current value is 'C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\x64\'. Its new value: 'C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\'.
Action start 18:48:31: SetSwiDir64.11DACB83_28A7_4FA6_AF5B_C006E340C101.
MSI (s) (84:14) [18:48:31:118]: Doing action: ResolveSource
Action ended 18:48:31: SetSwiDir64.11DACB83_28A7_4FA6_AF5B_C006E340C101. Return value 1.
MSI (s) (84:14) [18:48:31:118]: Resolving source.
MSI (s) (84:14) [18:48:31:118]: Resolving source to launched-from source.
MSI (s) (84:14) [18:48:31:118]: Setting launched-from source as last-used.
MSI (s) (84:14) [18:48:31:118]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\cache\savxp\'.
MSI (s) (84:14) [18:48:31:118]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'C:\ProgramData\Sophos\AutoUpdate\cache\savxp\'.
MSI (s) (84:14) [18:48:31:118]: PROPERTY CHANGE: Adding SourcedirProduct property. Its value is '{09863DA9-7A9B-4430-9561-E04D178D7017}'.
MSI (s) (84:14) [18:48:31:118]: SOURCEDIR ==> C:\ProgramData\Sophos\AutoUpdate\cache\savxp\
MSI (s) (84:14) [18:48:31:118]: SOURCEDIR product ==> {09863DA9-7A9B-4430-9561-E04D178D7017}
MSI (s) (84:14) [18:48:31:130]: SECREPAIR: CryptAcquireContext: Could not create the default key container
MSI (s) (84:14) [18:48:31:130]: Determining source type
MSI (s) (84:14) [18:48:31:130]: Source type from package 'Sophos Anti-Virus.msi': 0
MSI (s) (84:14) [18:48:31:130]: SECREPAIR: Hash Database: C:\Windows\Installer\SourceHash{09863DA9-7A9B-4430-9561-E04D178D7017}
MSI (s) (84:14) [18:48:31:130]: SECREPAIR: SourceHash database file already exists. Deleting it.
MSI (s) (84:14) [18:48:31:139]: Note: 1: 2262 2: SourceHash 3: -2147287038
MSI (s) (84:14) [18:48:31:157]: SECREPAIR: New Hash Database creation complete.
MSI (s) (84:14) [18:48:31:157]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:0
MSI (s) (84:14) [18:48:31:162]: SECREPAIR: Crypt Provider not initialized. Error:997
MSI (s) (84:14) [18:48:31:162]: SECUREREPAIR: Failed to CreateContentHash of the file: program files\Sophos\Sophos Anti-Virus\sav32cli.exe: for computing its hash. Error: 997
MSI (s) (84:14) [18:48:31:163]: SECREPAIR: Failed to create hash for the install source files
MSI (s) (84:14) [18:48:31:163]: SECUREREPAIR: SecureRepair Failed. Error code: 3e570F98008
Action start 18:48:31: ResolveSource.
MSI (s) (84:14) [18:48:31:164]:
Action ended 18:48:31: ResolveSource. Return value 3.
Action ended 18:48:31: INSTALL. Return value 3.
Property(S): DiskPrompt = [1]
Property(S): INSTALL = C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\Install\
Property(S): CISCO_SUPPORTED = 1
Property(S): CONFIG = C:\ProgramData\Sophos\Sophos Anti-Virus\Config\
Property(S): INFECTED = C:\ProgramData\Sophos\Sophos Anti-Virus\INFECTED\
Property(S): LOGS = C:\ProgramData\Sophos\Sophos Anti-Virus\logs\
Property(S): TEMP = C:\ProgramData\Sophos\Sophos Anti-Virus\Temp\
Property(S): CACHE = C:\ProgramData\Sophos\Sophos Anti-Virus\Cache\
Property(S): LOGS1 = C:\ProgramData\Sophos\Sophos Data Control\logs\
Property(S): LOGS2 = C:\ProgramData\Sophos\Sophos Device Control\logs\
Property(S): LOGS3 = C:\ProgramData\Sophos\Sophos Tamper Protection\logs\
Property(S): INSTALLDIR = C:\Program Files\Sophos\Sophos Anti-Virus\
Property(S): Microsoft.VC90.ATL = C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.ATL\
Property(S): Microsoft.VC90.CRT = C:\Program Files\Sophos\Sophos Anti-Virus\Microsoft.VC90.CRT\
Property(S): INSTALLDIR_IA64 = C:\Program Files\Sophos\Sophos Anti-Virus\
Property(S): INSTALLDIR_WIN32 = C:\Program Files\Sophos\Sophos Anti-Virus\
Property(S): INSTALLDIR_X64 = C:\Program Files\Sophos\Sophos Anti-Virus\
Property(S): BootDriverStartup = 0
Property(S): DeleteBDLs = 0
Property(S): DeleteIDEs = 0
Property(S): ALLUSERS = 1
Property(S): SystemFolder = C:\Windows\system32\
Property(S): System64Folder = C:\
Property(S): RemoveSAVI = INSTALLDIR
Property(S): RollbackOtherFiles = 0
Property(S): RollbackSavi = 0
Property(S): SetAdminGroupDescription = SophosAdministrators may run Sophos Anti-Virus with complete access
Property(S): ALLUSERSPROFILE = C:\ProgramData\
Property(S): UPDATEDRIVERS = 1
Property(S): TARGETDIR = C:\
Property(S): SetOnAccessGroupDescription = Contains accounts used by Sophos Anti-Virus when it performs threat scanning and cleanup functions
Property(S): SetPowerGroupDescription = SophosPowerUsers may run Sophos Anti-Virus with the access that SophosUsers have, plus greater access to cleanup
Property(S): UpdateSAVI = 0
Property(S): SetUserGroupDescription = SophosUsers may run Sophos Anti-Virus with limited access to scanning configuration and cleanup
Property(S): USERPROFILE = C:\Users\Default\
Property(S): EventType = BEGIN_SYSTEM_CHANGE
Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\
Property(S): CommonFiles64Folder = C:\
Property(S): DesktopFolder = C:\Users\Public\Desktop\
Property(S): FavoritesFolder = C:\Windows\system32\config\systemprofile\Favorites\
Property(S): FontsFolder = C:\Windows\Fonts\
Property(S): GlobalAssemblyCache = C:\
Property(S): LocalAppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Local\
Property(S): PrimaryVolumePath = C:\
Property(S): ProgramFiles64Folder = C:\
Property(S): SendToFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\SendTo\
Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\
Property(S): System16Folder = C:\Windows\system\
Property(S): TempFolder = C:\Windows\TEMP\
Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\
Property(S): WindowsFolder = C:\Windows\
Property(S): WindowsVolume = C:\
Property(S): PLUGINS = C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\Plugins\
Property(S): CISCOTRUSTAGENT = C:\Program Files\Common Files\Cisco Systems\CiscoTrustAgent\
Property(S): CISCO_SYSTEMS = C:\Program Files\Common Files\Cisco Systems\
Property(S): CommonFilesFolder = C:\Program Files\Common Files\
Property(S): RESOURCES = C:\ProgramData\Sophos\Sophos Anti-Virus\
Property(S): NEW_DIRECTORY3 = C:\ProgramData\Sophos\Sophos Anti-Virus\Res\
Property(S): RES = C:\ProgramData\Sophos\Sophos Anti-Virus\Res\
Property(S): NEW_DIRECTORY1 = C:\ProgramData\Sophos\
Property(S): SOPHOS_DATA_CONTROL = C:\ProgramData\Sophos\Sophos Data Control\
Property(S): SOPHOS_DEVICE_CONTROL = C:\ProgramData\Sophos\Sophos Device Control\
Property(S): SOPHOS_TAMPER_PROTECTION = C:\ProgramData\Sophos\Sophos Tamper Protection\
Property(S): CommonAppDataFolder = C:\ProgramData\
Property(S): SOPHOS_ANTI_VIRUS = C:\Program Files\Sophos\Sophos Anti-Virus\
Property(S): SOPHOS = C:\Program Files\Sophos\
Property(S): ProgramFilesFolder = C:\Program Files\
Property(S): NEW_DIRECTORY2 = C:\ProgramData\Microsoft\Windows\Start Menu\Sophos\
Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\
Property(S): newfolder2 = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\Sophos Endpoint Security and Control\
Property(S): newfolder1 = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Sophos\
Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\
Property(S): SourceDir = C:\ProgramData\Sophos\AutoUpdate\cache\savxp\
Property(S): VersionNT = 601
Property(S): AdminUser = 1
Property(S): Manufacturer = Sophos Limited
Property(S): ProductCode = {09863DA9-7A9B-4430-9561-E04D178D7017}
Property(S): ProductLanguage = 1033
Property(S): ProductName = Sophos Anti-Virus
Property(S): ProductVersion = 10.6.3.537
Property(S): UpgradeCode = {597B239E-3032-491A-A322-817737925E8A}
Property(S): _IsMaintenance = Change
Property(S): _IsSetupTypeMin = Typical
Property(S): AFTERREBOOT = 0
Property(S): AgreeToLicense = No
Property(S): ApplicationUsers = AllUsers
Property(S): APPLYCLASSICCONFIG = 0
Property(S): ARPCOMMENTS = Protects your computer and network from threats
Property(S): ARPCONTACT = Sophos Technical Support
Property(S): ARPHELPLINK = http://www.sophos.com/support
Property(S): ARPHELPTELEPHONE =
Property(S): ARPNOMODIFY = 1
Property(S): ARPNOREPAIR = 1
Property(S): ARPPRODUCTICON = ARPPRODUCTICON.exe
Property(S): ARPURLINFOABOUT = http://www.sophos.com
Property(S): ARPURLUPDATEINFO = www.sophos.com/.../updates
Property(S): BOOTDRIVERSIGNED = 0
Property(S): CHECKFORCOMPETITORS = 1
Property(S): CHECKFORSCF = 1
Property(S): CLASSFILTERPRESENT = 0
Property(S): CopyBDLs = 0
Property(S): CopyIDEs = 0
Property(S): DATACONTROL = 1
Property(S): DefaultUIFont = Tahoma8
Property(S): DEVICECONTROL = 1
Property(S): DialogCaption = Sophos Installer
Property(S): DISABLEONACCESS = 0
Property(S): Display_IsBitmapDlg = 1
Property(S): DisplayNameCustom = Custom
Property(S): DisplayNameMinimal = Minimal
Property(S): DisplayNameTypical = Typical
Property(S): DRIVERVERSION = 0
Property(S): FIRST_INSTALL_DATE = 0
Property(S): IDEONLY = 0
Property(S): InstallChoice = AR
Property(S): INSTALLLEVEL = 100
Property(S): IS_COMPLUS_PROGRESSTEXT_COST = Costing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_INSTALL = Installing COM+ application: [1]
Property(S): IS_COMPLUS_PROGRESSTEXT_UNINSTALL = Uninstalling COM+ application: [1]
Property(S): IS_PROGMSG_XML_COSTING = Costing XML files...
Property(S): IS_PROGMSG_XML_CREATE_FILE = Creating XML file %s...
Property(S): IS_PROGMSG_XML_FILES = Performing XML file changes...
Property(S): IS_PROGMSG_XML_REMOVE_FILE = Removing XML file %s...
Property(S): IS_PROGMSG_XML_ROLLBACK_FILES = Rolling back XML file changes...
Property(S): IS_PROGMSG_XML_UPDATE_FILE = Updating XML file %s...
Property(S): IS_SQLSERVER_AUTHENTICATION = 0
Property(S): IS_SQLSERVER_USERNAME = sa
Property(S): ISReleaseFlags = SAV
Property(S): ISVROOT_PORT_NO = 0
Property(S): MAJORUPGRADE = 0
Property(S): MANAGED = 1
Property(S): MSIRESTARTMANAGERCONTROL = Disable
Property(S): NEEDREBOOT = 0
Property(S): PIDTemplate = 12345<###-%%%%%%%>@@@@@
Property(S): PRODUCTTYPE = 0
Property(S): PROCESSOR_NX_ENABLED = 0
Property(S): PROGMSG_IIS_CREATEAPPPOOL = Creating application pool %s
Property(S): PROGMSG_IIS_CREATEAPPPOOLS = Creating application Pools...
Property(S): PROGMSG_IIS_CREATEVROOT = Creating IIS virtual directory %s
Property(S): PROGMSG_IIS_CREATEVROOTS = Creating IIS virtual directories...
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSION = Creating web service extension
Property(S): PROGMSG_IIS_CREATEWEBSERVICEEXTENSIONS = Creating web service extensions...
Property(S): PROGMSG_IIS_EXTRACT = Extracting information for IIS virtual directories...
Property(S): PROGMSG_IIS_EXTRACTDONE = Extracted information for IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEAPPPOOL = Removing application pool
Property(S): PROGMSG_IIS_REMOVEAPPPOOLS = Removing application pools...
Property(S): PROGMSG_IIS_REMOVESITE = Removing web site at port %d
Property(S): PROGMSG_IIS_REMOVEVROOT = Removing IIS virtual directory %s
Property(S): PROGMSG_IIS_REMOVEVROOTS = Removing IIS virtual directories...
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSION = Removing web service extension
Property(S): PROGMSG_IIS_REMOVEWEBSERVICEEXTENSIONS = Removing web service extensions...
Property(S): PROGMSG_IIS_ROLLBACKAPPPOOLS = Rolling back application pools...
Property(S): PROGMSG_IIS_ROLLBACKVROOTS = Rolling back virtual directory and web site changes...
Property(S): PROGMSG_IIS_ROLLBACKWEBSERVICEEXTENSIONS = Rolling back web service extensions...
Property(S): ProgressType0 = install
Property(S): ProgressType1 = Installing
Property(S): ProgressType2 = installed
Property(S): ProgressType3 = installs
Property(S): RebootYesNo = Yes
Property(S): Registration = No
Property(S): ReinstallModeText = omus
Property(S): SAVIONLY = 0
Property(S): SCRIPTDIR = [SOURCEDIR]
Property(S): SequenceNumber = 0
Property(S): SetupType = Typical
Property(S): UITYPE = full
Property(S): UNINSTALLBOOTDRIVERS = 1
Property(S): UNINSTALLCLASSFILTER = 1
Property(S): UNINSTALLDRIVERS = 1
Property(S): UNINSTALLERROR = An older version of Sophos Anti-Virus has not been fully removed from your machine. Please reboot your machine before attempting to install Sophos Anti-Virus.
Property(S): UNINSTALLKMSDRIVERS = 1
Property(S): UPDATEBOOTDRIVERS = 1
Property(S): UPDATECLASSFILTER = 1
Property(S): VIRUSDATAUPDATE = 0
Property(S): SecureCustomProperties = EXCLUDEDPROCESSES;INSTALLINGVERSION;MAJORUPGRADE;WEBCONTROL
Property(S): WebControlDir.92A5750A_B99C_4D18_8E96_314353D4097A = C:\Program Files\Sophos\Sophos Anti-Virus\Web Control\
Property(S): SWIDIR.11DACB83_28A7_4FA6_AF5B_C006E340C101 = C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\
Property(S): SWIDIR64.11DACB83_28A7_4FA6_AF5B_C006E340C101 = C:\Program Files\Sophos\Sophos Anti-Virus\Web Intelligence\
Property(S): REBOOTREQUIREDFILE.11DACB83_28A7_4FA6_AF5B_C006E340C101 = SwiRebootRequired.txt
Property(S): MsiLogFileLocation = C:\Windows\TEMP\Sophos Anti-Virus Major Install Log_160702_014831.txt
Property(S): PackageCode = {29CA599D-B97B-45F6-B3F1-6866A25C90B0}
Property(S): ProductState = -1
Property(S): PackagecodeChanging = 1
Property(S): REBOOT = ReallySuppress
Property(S): UPDATEKMSDRIVERS = 1
Property(S): RECOVERYMODE = 0
Property(S): WEBCONTROL = 1
Property(S): CURRENTDIRECTORY = C:\Windows\system32
Property(S): CLIENTUILEVEL = 3
Property(S): MSICLIENTUSESEXTERNALUI = 1
Property(S): CLIENTPROCESSID = 2900
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 5.00
Property(S): WindowsBuild = 7601
Property(S): ServicePackLevel = 1
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): RemoteAdminTS = 1
Property(S): AppDataFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\
Property(S): NetHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Network Shortcuts\
Property(S): PersonalFolder = C:\Windows\system32\config\systemprofile\Documents\
Property(S): PrintHoodFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\
Property(S): RecentFolder = C:\Windows\system32\config\systemprofile\AppData\Roaming\Microsoft\Windows\Recent\
Property(S): MyPicturesFolder = C:\Windows\system32\config\systemprofile\Pictures\
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 6
Property(S): PhysicalMemory = 3558
Property(S): VirtualMemory = 6230
Property(S): MsiTrueAdminUser = 1
Property(S): LogonUser = SYSTEM
Property(S): UserSID = S-1-5-18
Property(S): UserLanguageID = 1033
Property(S): ComputerName = RP-07
Property(S): SystemLanguageID = 1033
Property(S): ScreenX = 1024
Property(S): ScreenY = 768
Property(S): CaptionHeight = 22
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): TextInternalLeading = 3
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 18:48:31
Property(S): Date = 7/1/2016
Property(S): MsiNetAssemblySupport = 4.6.1055.0
Property(S): MsiWin32AssemblySupport = 6.1.7601.17514
Property(S): RedirectedDllSupport = 2
Property(S): MsiRunningElevated = 1
Property(S): Privileged = 1
Property(S): USERNAME = john
Property(S): COMPANYNAME = Microsoft
Property(S): DATABASE = C:\Windows\Installer\34b0e.msi
Property(S): OriginalDatabase = C:\ProgramData\Sophos\AutoUpdate\cache\savxp\Sophos Anti-Virus.msi
Property(S): UILevel = 2
Property(S): ACTION = INSTALL
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 0
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 0
Property(S): PrimaryVolumeSpaceRequired = 0
Property(S): PrimaryVolumeSpaceRemaining = 0
Property(S): SOURCEDIR = C:\ProgramData\Sophos\AutoUpdate\cache\savxp\
Property(S): SourcedirProduct = {09863DA9-7A9B-4430-9561-E04D178D7017}
MSI (s) (84:14) [18:48:31:177]: Windows Installer installed the product. Product Name: Sophos Anti-Virus. Product Version: 10.6.3.537. Product Language: 1033. Manufacturer: Sophos Limited. Installation success or error status: 1603.
MSI (s) (84:14) [18:48:31:221]: Deferring clean up of packages/files, if any exist
MSI (s) (84:14) [18:48:31:221]: MainEngineThread is returning 1603
MSI (s) (84:48) [18:48:31:222]: No System Restore sequence number for this installation.
=== Logging stopped: 7/1/2016 18:48:31 ===
MSI (s) (84:48) [18:48:31:222]: User policy value 'DisableRollback' is 0
MSI (s) (84:48) [18:48:31:222]: Machine policy value 'DisableRollback' is 0
MSI (s) (84:48) [18:48:31:222]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (84:48) [18:48:31:222]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:48) [18:48:31:222]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (84:48) [18:48:31:222]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (84:48) [18:48:31:223]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (84:48) [18:48:31:223]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (84:48) [18:48:31:223]: Restoring environment variables
MSI (c) (54:10) [18:48:31:223]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (54:10) [18:48:31:224]: MainEngineThread is returning 1603
=== Verbose logging stopped: 7/1/2016 18:48:31 ===
2016-07-01 18:48:31 ERROR: Installation failed
-------------------------
thank you
This thread was automatically locked due to age.
