I'm getting a "Virus/Spyware detected" alert

Hi,

You can submit a file sample here:

https://secure2.sophos.com/en-us/support/contact-support.aspx

In the meantime it might be worth checking it here:

https://www.virustotal.com

... in order to see the general consensus.  

I don't want to say exclude the file before the sample has been checked but I guess if all other vendors say it's clean apart from Sophos, maybe that's an option if you need it working straight away.  I guess that's your call.

Regards,

Jak

Hi,

You can submit a file sample here:

https://secure2.sophos.com/en-us/support/contact-support.aspx

In the meantime it might be worth checking it here:

https://www.virustotal.com

... in order to see the general consensus.  

I don't want to say exclude the file before the sample has been checked but I guess if all other vendors say it's clean apart from Sophos, maybe that's an option if you need it working straight away.  I guess that's your call.

Regards,

Jak

Thanks!  Just submitted the files.  I thought about excluding them, but I think we can wait on the verdict - the software is rarely used, so it's not critical to get this cleared up ASAP.