Problem updating Sophos Stand-Alone "could not find a source for updated package"

Question

I am having exactly the same issue on 2 PCs that are outside the network with Standalone installs.. 
 Both are Windows 7 1 is x86 the other x64 - both are up to date with windows updates 
 All other PCs off the network are fine (approx 11 others) are working fine 
 Installed from Sophos Website. 
 Time: 27/05/2016 11:20:23 Message: ERROR: Could not find a source for updated packages Module: ALUpdate Process ID: 384 Thread ID: 4304 
 my version info is 
 [ [General] Endpoint security and control = 10.6 Support reference = Current user rights = Sophos Administrator [Anti-virus and HIPS] -[ Software] Sophos Anti-Virus 10.6.3.537 On-access status Enabled Detection engine 3.64.2 Detection data 5.24 Virus data date 9/02/2016 Items detected 10779769 Detection identities 0 HIPS rules version 10.3.149.1 HIPS configuration version 1.0.65.1 Last updated 20/04/2016 1:42:29 PM +[ Components] AppFeedManager.dll 10.6.3.500 , size 422736 bytes ApplicationManagement.dll 10.6.3.500 , size 521904 bytes AuthorisedLists.dll 10.6.3.500 , size 208728 bytes BackgroundScanning.dll 10.6.3.500 , size 95944 bytes BHOManagement.dll 10.6.3.500 , size 389424 bytes bpaif.dll 1.2.1.3 , size 221960 bytes Categories.dll 10.6.2.603 , size 21056 bytes ComponentManager.dll 10.6.3.500 , size 148888 bytes Configuration.dll 10.6.3.500 , size 534888 bytes DesktopMessaging.dll 10.6.3.500 , size 632008 bytes DetectionFeedback.dll 10.6.3.500 , size 802408 bytes DriveProcessor.dll 10.6.3.500 , size 208160 bytes EEConsumer.dll 10.6.3.500 , size 155152 bytes FilterProcessors.dll 10.6.3.500 , size 361928 bytes FSDecomposer.dll 10.6.3.500 , size 135912 bytes ICAdapter.dll 10.6.3.500 , size 287120 bytes ICManagement.dll 10.6.3.537 , size 807584 bytes ICProcessors.dll 10.6.3.500 , size 357264 bytes Instrumentation.dll 10.6.3.500 , size 46584 bytes LegacyConsumers.dll 10.6.3.500 , size 134944 bytes Localisation.dll 10.6.3.500 , size 175936 bytes Logging.dll 10.6.3.500 , size 739104 bytes OSDP.dll 1.44.1.2242 , size 227592 bytes Persistance.dll 10.6.3.500 , size 137448 bytes rkdisk.dll 1.5.30.0 , size 111400 bytes SavAdapter.dll 10.6.3.500 , size 1573888 bytes SAVControl.dll 10.6.3.500 , size 229512 bytes SAVI.dll 9.0.0.2242 , size 3989256 bytes savmscm.dll 2.00.1503 , size 249096 bytes SavNeutralRes.dll 10.6.2.603 , size 3232128 bytes SavPlugin.dll 10.6.3.500 , size 109952 bytes SavRes.dll 10.6.3.500 , size 767048 bytes SavResChs.dll 10.6.3.500 , size 142112 bytes SavResCht.dll 10.6.3.500 , size 142112 bytes SavResDeu.dll 10.6.3.500 , size 201832 bytes SavResEng.dll 10.6.3.500 , size 193520 bytes SavResEsp.dll 10.6.3.500 , size 201832 bytes SavResFra.dll 10.6.3.500 , size 213280 bytes SavResIt.dll 10.6.3.500 , size 208096 bytes SavResJap.dll 10.6.3.500 , size 157200 bytes SavSecurity.dll 10.6.3.500 , size 212256 bytes SavShellExt.dll 10.6.3.500 , size 212312 bytes SAVUserContext.dll 10.6.3.500 , size 28928 bytes ScanEditExports.dll 10.6.2.603 , size 37760 bytes ScanEditFacade.dll 10.6.3.500 , size 276192 bytes ScanManagement.dll 10.6.3.500 , size 413848 bytes SIPSManagement.dll 10.6.3.500 , size 747928 bytes SophosOfficeAV.dll 10.6.3.500 , size 139104 bytes sophos_detoured.dll 10.6.3.500 , size 289040 bytes SophtainerAdapter.dll 10.6.2.756 , size 89232 bytes sophtlib.dll 1.00.0.2242 , size 674056 bytes SWIManagement.dll 10.6.3.500 , size 194664 bytes SystemInformation.dll 10.6.3.500 , size 152080 bytes TamperProtectionControl.dll 10.6.3.537 , size 140128 bytes TamperProtectionManagement.dll 10.6.3.500 , size 135912 bytes TamperProtectionPlugin.dll 10.6.3.500 , size 259504 bytes ThreatDetection.dll 10.6.3.500 , size 760336 bytes ThreatManagement.dll 10.6.3.500 , size 1072544 bytes Translators.dll 10.6.3.500 , size 299648 bytes VEController.dll 10.6.3.500 , size 532840 bytes Veex.dll 3.64.2.2242 , size 4691208 bytes VirusDetection.dll 10.6.3.537 , size 1362504 bytes BackgroundScanClient.exe 10.6.3.500 , size 76760 bytes sav32cli.exe 2.99.000 , size 480552 bytes SAVAdminService.exe 10.6.3.537 , size 311544 bytes SAVCleanupService.exe 10.6.2.603 , size 195848 bytes SavMain.exe 10.6.3.500 , size 1660200 bytes SavProgress.exe 10.6.3.500 , size 391024 bytes SavProxy.exe 10.6.3.500 , size 100104 bytes SavService.exe 10.6.3.537 , size 285136 bytes WSCClient.exe 10.6.3.500 , size 247992 bytes swi_filter.dll 3.6.0.433 , size 2406168 bytes swi_ifslsp.dll 3.6.0.433 , size 141208 bytes swi_lsp32_util.exe 3.6.0.433 , size 252792 bytes swi_lspdiag.exe 3.6.0.433 , size 212824 bytes swi_service.exe 3.6.0.433 , size 3339736 bytes swi_update.exe 3.6.0.433 , size 1527656 bytes savonaccess.sys 3.23.1.0 , size 136448 bytes SophosBootDriver.sys 1.1.0.0 , size 23680 bytes skmscan.sys 1.1.1.0 , size 54888 bytes SophosBootTasks.exe 10.6.2.603 , size 31496 bytes [Updating] -[ Software] Sophos AutoUpdate 5.2.0.276 Last checked for updates 27/05/2016 11:20:24 Update status Failed +[ Components] ALMon.exe 5.2.0.276 , size 1531872 bytes ALsvc.exe 5.2.0.276 , size 604000 bytes ALUpdate.exe 5.2.0.276 , size 1227464 bytes SophosUpdate.exe 5.2.0.207 , size 1230080 bytes ALMsg.dll 5.2.0.276 , size 310008 bytes AUAdapter.dll 5.2.0.276 , size 804064 bytes cidsync.dll 5.2.0.276 , size 223184 bytes config.dll 5.2.0.276 , size 155152 bytes EECustomActions.dll 5.2.0.276 , size 407072 bytes ispsheet.dll 5.2.0.276 , size 633608 bytes Logger.dll 5.2.0.276 , size 214424 bytes msvcp90.dll 9.00.30729.6161 , size 569680 bytes msvcr90.dll 9.00.30729.6161 , size 653136 bytes retailer.dll 5.2.0.276 , size 743832 bytes SAUConfigDLL.dll 5.2.0.276 , size 333920 bytes SingleGUIPlugin.dll 5.2.0.276 , size 571776 bytes SUL.dll 5.2.0.207 , size 951056 bytes iconfig.ppi 5.2.0.276 , size 320368 bytes ilog.ppi 5.2.0.276 , size 421080 bytes isched.ppi 5.2.0.276 , size 286096 bytes almonres.dll 5.2.0.276 , size 37632 bytes iconfres.dll 5.2.0.276 , size 19968 bytes ilogres.dll 5.2.0.276 , size 17848 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.2.0.276 , size 35072 bytes almonres.dll 5.2.0.276 , size 38656 bytes iconfres.dll 5.2.0.276 , size 19968 bytes ilogres.dll 5.2.0.276 , size 17848 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 38720 bytes almonres.dll 5.2.0.276 , size 38656 bytes iconfres.dll 5.2.0.276 , size 20480 bytes ilogres.dll 5.2.0.276 , size 17848 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 37184 bytes almonres.dll 5.2.0.276 , size 40256 bytes iconfres.dll 5.2.0.276 , size 20480 bytes ilogres.dll 5.2.0.276 , size 17848 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 39232 bytes ALMonres.dll 5.2.0.276 , size 39168 bytes iconfres.dll 5.2.0.276 , size 19968 bytes ilogres.dll 5.2.0.276 , size 17848 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 37696 bytes almonres.dll 5.2.0.276 , size 34504 bytes iconfres.dll 5.2.0.276 , size 19456 bytes ilogres.dll 5.2.0.276 , size 17336 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 28872 bytes ALMonres.dll 5.2.0.276 , size 32968 bytes iconfres.dll 5.2.0.276 , size 19456 bytes ilogres.dll 5.2.0.276 , size 17336 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 23680 bytes ALMonres.dll 5.2.0.276 , size 32968 bytes iconfres.dll 5.2.0.276 , size 19456 bytes ilogres.dll 5.2.0.276 , size 17336 bytes ischdres.dll 5.2.0.276 , size 16824 bytes sharedres.dll 5.1.0.252 , size 24192 bytes