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Configure message relay in ver 5.2.2

PBJ_Family

I am having trouble configuring a message relay in ver 5.2.2.  I followed the instructions here:

http://www.sophos.com/en-us/support/knowledgebase/14635.aspx

It does not list ver 5.2 on that page but I cannot find any instructions anywhere that do.

The issue I have is that according to the video on that page, the ConnectionCache registry value is supposed to be 20512 to indicate that the machine has converted to a message relay.  The value is 10.

Everything else seems to indicate that it worked, although currently I have no endpoints setup to use that relay yet.  But on the relay machine itself I see that the mrinit.conf located in C:\Program Files (x86)\Sophos\Remote Management System is the one I modified and does list itself as the "ParentRouterAddress".  I understand this is how you would confirm that an endpoint had pulled its configuration from this machine.

:56262


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  • 0

    Hello PBJ_Family,

    This is getting annoying

    indeed. Kudos for your reports

    You must uninstall Sophos Remote Management System from this computer first

    Now that you mention it - I've seen a similar message before (back then when there were Beta-tests) but frankly can't remember whether it was a full SEC install or "just" a SUM. My production SUM/relay servers have been built a while ago and I'm not in the mood I don't have the infrastructure at hand it's not that simple (looks like SUMInstallSet is built when you install SEC and not updated afterwards. Mine still contain SUM 1.4.2 and RMS 3.4 so testing with the current versions means to install/upgrade SEC as well) to perform extensive tests.

    It's Support who have to come up with a general solution. As said, I can't test right now but: SUM is installed from the SUMInstallSet share. Whatever mrinit.conf you put there is used to configure RMS. Unless it doesn't work at all installing SUM with the desired mrinit.conf in the install location should do it.

    Christian

    :56344
Reply
  • 0

    Hello PBJ_Family,

    This is getting annoying

    indeed. Kudos for your reports

    You must uninstall Sophos Remote Management System from this computer first

    Now that you mention it - I've seen a similar message before (back then when there were Beta-tests) but frankly can't remember whether it was a full SEC install or "just" a SUM. My production SUM/relay servers have been built a while ago and I'm not in the mood I don't have the infrastructure at hand it's not that simple (looks like SUMInstallSet is built when you install SEC and not updated afterwards. Mine still contain SUM 1.4.2 and RMS 3.4 so testing with the current versions means to install/upgrade SEC as well) to perform extensive tests.

    It's Support who have to come up with a general solution. As said, I can't test right now but: SUM is installed from the SUMInstallSet share. Whatever mrinit.conf you put there is used to configure RMS. Unless it doesn't work at all installing SUM with the desired mrinit.conf in the install location should do it.

    Christian

    :56344
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