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Configure message relay in ver 5.2.2

PBJ_Family

I am having trouble configuring a message relay in ver 5.2.2.  I followed the instructions here:

http://www.sophos.com/en-us/support/knowledgebase/14635.aspx

It does not list ver 5.2 on that page but I cannot find any instructions anywhere that do.

The issue I have is that according to the video on that page, the ConnectionCache registry value is supposed to be 20512 to indicate that the machine has converted to a message relay.  The value is 10.

Everything else seems to indicate that it worked, although currently I have no endpoints setup to use that relay yet.  But on the relay machine itself I see that the mrinit.conf located in C:\Program Files (x86)\Sophos\Remote Management System is the one I modified and does list itself as the "ParentRouterAddress".  I understand this is how you would confirm that an endpoint had pulled its configuration from this machine.

:56262


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    So of course this doesn't work.  If you try and install SUM after it is configured as a relay it gives you an error:

    "You are attempting to install Sophos Update Manager onto an already-managed computer.

    You must uninstall Sophos Remote Management System from this computer first before attempting to install Sophos Update Manager onto this computer.

    You should then re-protect this computer from the Enterprise Console that is used to manage Sophos Update Manager."

    This is getting annoying. 

    I created a support ticket.

    :56341
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  • 0

    So of course this doesn't work.  If you try and install SUM after it is configured as a relay it gives you an error:

    "You are attempting to install Sophos Update Manager onto an already-managed computer.

    You must uninstall Sophos Remote Management System from this computer first before attempting to install Sophos Update Manager onto this computer.

    You should then re-protect this computer from the Enterprise Console that is used to manage Sophos Update Manager."

    This is getting annoying. 

    I created a support ticket.

    :56341
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