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Configure message relay in ver 5.2.2

I am having trouble configuring a message relay in ver 5.2.2.  I followed the instructions here:

http://www.sophos.com/en-us/support/knowledgebase/14635.aspx

It does not list ver 5.2 on that page but I cannot find any instructions anywhere that do.

The issue I have is that according to the video on that page, the ConnectionCache registry value is supposed to be 20512 to indicate that the machine has converted to a message relay.  The value is 10.

Everything else seems to indicate that it worked, although currently I have no endpoints setup to use that relay yet.  But on the relay machine itself I see that the mrinit.conf located in C:\Program Files (x86)\Sophos\Remote Management System is the one I modified and does list itself as the "ParentRouterAddress".  I understand this is how you would confirm that an endpoint had pulled its configuration from this machine.

:56262


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  • Hi Christian

    I really appreciate your continued help with this.

    I seem to have independently discovered some of what you posted in the last post.  I did conclude that the SUM install prior to converting to a relay was the problem.  I discovered that if I uninstalled SUM the reg keys associated with message relay were deleted even though the endpoint was still installed.  I also confirmed (after uninstalling everything and reprotecting the server) that trying to convert to a relay straight away before installing SUM or the console worked exactly as it was supposed to.

    So I agree that the best process is to make the server a relay first, then install SUM.  I have also concluded that there is no good reason to install the console on these remote servers since it just connects back to the main server anyway.  It just winds up being a slower way to accomplish the same configurations.

    I am reloading the OS on one of my remote servers now but my plan is to convert the machine to a relay first.  I have created additional distribution points on the main server in the main site just for this purpose.  Only the remote relay/update servers in each site will use each of these distribution points.  Once the remote servers are converted to relays I will install SUM and then setup the mrinit.conf files in the SUM distribution points to make these remote servers the update managers and installation points for each site.

    :56337
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  • Hi Christian

    I really appreciate your continued help with this.

    I seem to have independently discovered some of what you posted in the last post.  I did conclude that the SUM install prior to converting to a relay was the problem.  I discovered that if I uninstalled SUM the reg keys associated with message relay were deleted even though the endpoint was still installed.  I also confirmed (after uninstalling everything and reprotecting the server) that trying to convert to a relay straight away before installing SUM or the console worked exactly as it was supposed to.

    So I agree that the best process is to make the server a relay first, then install SUM.  I have also concluded that there is no good reason to install the console on these remote servers since it just connects back to the main server anyway.  It just winds up being a slower way to accomplish the same configurations.

    I am reloading the OS on one of my remote servers now but my plan is to convert the machine to a relay first.  I have created additional distribution points on the main server in the main site just for this purpose.  Only the remote relay/update servers in each site will use each of these distribution points.  Once the remote servers are converted to relays I will install SUM and then setup the mrinit.conf files in the SUM distribution points to make these remote servers the update managers and installation points for each site.

    :56337
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