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Choice for Block and Allow not coming up for one user - who needs it the most

I have Data Protection working fairly well with the option for Block / Allow coming up for the user when they are dealing with data that looks like it might fit the profile.  I don't block anything.  I give the choice to the user.

Unfortunately, a member of our accounting team who has to upload 401K information to our 401K company is being blocked from uploading anything without getting the prompt.  It just seems to be automatically blocking everything.  So, now I have to turn DP off for her.

It was working.  I'm not sure what happened.  Is there a way to undo this?

Adam in DC



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