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Error 25001 prevents uninstall or updates to client end point

On tryng to update I get error saying; "Error 25001 a more recent version of sopho autoupdate was found. uninstall it using add/remove programs".

on using add/remove programs i get a mseesage saying I need to remove client firewall first.

however client firewall is NOT on the list of installed programs so I can't uninstall it ???

furthermore I am unable to update my client protection layer .....


Can I have some assistance in removing the entire sophos stack from the machine(s) ?



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