Hello,
I am Yuriko, I would like to ask a virus / malware issue that has not detected with Sophos Endpoint Software.
There is a pc that might be infected with a new variety of TeslaCrypt, ransomeware and all files were encrypted with filename.xxx, Trend virus baster installed on that pc but not detected anything.
I tired to download Sophos Endpoint Software and installed it onto the affected pc, scanned all but nothing detected.
According to the information of this ransomeware, it will be vanished away of itsefl after the virus behavior was taken.
I am not a corporate user of Sophos but a trial user. In this case, I am wondering whether or not Sophos could investigate to release new identities if I provide some files to your lab.
If this is not appropriate community, please let me know where i find it.
Thank you,
Yuriko
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