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Sophos Enterprise deployment is blocking our network copiers -

network copiers can no longer  scan and send files to users machines - any fix for this?



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  • Hello EdHelbling,

    my wife's new laptop is blocking our router, it can no longer send streams to the TV - any fix for this? [:P]

    Please excuse the sarcasm but this is not exactly a plethora of information you've provided. If the scanners have a counterpart application/service on the endpoint it could be the firewall (SCF - if you are using it), the Web Protection component (if there is an interaction with the LSP/WCF), or perhaps the service being blocked (if it somehow raises suspicion). That's a lot of ifs and except for the LSP/WCF you should get some notification.

    Christian   

  • Check the newly added Media (10.3.2 and above) devices in your Sophos Device Control Policy. It blocks many scanners, cell phones, and cameras.