Hi,
We have ~300 laptops running win7 with Sophos AV and firewall. I've run into an issue where the imaged PCs are not associating with the console. I followed article 12561. There is a run-once registry setting in the GPO that runs a script on the local machine to set the services to auto and start each service. I can reach the sophos server for updates, but firewall and AV polices are not downloaded. the computer appears in the console, but is grayed out and I can't tell it to push the policies. The default firewall policy as well as OU specific policy has 'allow all traffic' set
About our environment:
- Images are made by DISM, software installed before imaging but not joined to a domain.
- KB article 12561 has been followed
- The Domain they are joined to has the Sophos AD integration enabled.
- The OU where they are moved to does not have the 'automatically install Sophos' box checked.
- The devices connect Via Netmotion and are behind a firewall.
- Sophos version 10.3
the policy in the image includes a few trusted networks, but there are more in the policy. I figured it would be easier to include only the necessary ones in the image and they would get the policy from the server. It seems that's not the case, and the firewall is enabled instead of in pass-through mode. I have 60 imaged that cannot reach the network devices they need to, and 240 more to image. I need a fix that will work for both new and old.
Thanks,
John
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