This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Auto Update error 71

Hello,

I have a problem with the auto update. I don't modified anything, but yesterday, this problem is arrived on all my computers (servers and users computers). Since yesterday afternoon, I can see an update on the users (a 6 hours update) but not on my servers (in particular in my Sophos management server), this update doesn't work and show the message below :

AutoUpdate finished
Downloading phase completed
ERROR:   Could not find a source for updated packages
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product Sophos AutoUpdate from server \\server\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\server\SophosUpdate; user .; Windows error 71
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product SAVXP from server \\server\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\server\SophosUpdate; user .; Windows error 71
Could not connect to the server. Check that this computer is connected to the network and that Sophos AutoUpdate is configured to update from the correct location with the correct credentials and proxy details (if required)
Downloading product RMSNT from server \\server\SophosUpdate\CIDs\S000\SAVSCFXP\
Could not add a connection to server \\server\SophosUpdate; user .; Windows error 71

***************          Sophos AutoUpdate started          ***************

Thank you.

 
:50106


This thread was automatically locked due to age.
Parents
  • Hello testou,

    error 71 is ERROR_REQ_NOT_ACCEP, No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept. Can't say why there are that many connections - if the cause are thousands of clients taking a long time to download the updates the issue should eventually disappear (but then I wonder why you didn't encounter it before).

    Christian

    :50118
Reply
  • Hello testou,

    error 71 is ERROR_REQ_NOT_ACCEP, No more connections can be made to this remote computer at this time because there are already as many connections as the computer can accept. Can't say why there are that many connections - if the cause are thousands of clients taking a long time to download the updates the issue should eventually disappear (but then I wonder why you didn't encounter it before).

    Christian

    :50118
Children
No Data