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Tamper Protection greyed out

AMS_User

Hi All,

We are in the process of rolling out Sophos Antivirus in our company.

One of our users is complaining he can no longer connect USB devices like iPhones and Cameras.

We've just installed Sophos on his PC and Device Control is not enabled.

To confirm it was Sophos I wanted to disable it.  However the Authenticate User option is disabled!

How do I disable Sophos on an end-users PC.

Many thanks

:47938


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    After lots of messing around it looks like the issue I was experiencing was a registry key left behind by Kaspersky.

    Deleting the following fixed the issue.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\UpperFilters

    Thanks for your help.

    :48272
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  • 0

    After lots of messing around it looks like the issue I was experiencing was a registry key left behind by Kaspersky.

    Deleting the following fixed the issue.

    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{EEC5AD98-8080-425F-922A-DABF3DE3F69A}\UpperFilters

    Thanks for your help.

    :48272
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