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Tamper Protection greyed out

AMS_User

Hi All,

We are in the process of rolling out Sophos Antivirus in our company.

One of our users is complaining he can no longer connect USB devices like iPhones and Cameras.

We've just installed Sophos on his PC and Device Control is not enabled.

To confirm it was Sophos I wanted to disable it.  However the Authenticate User option is disabled!

How do I disable Sophos on an end-users PC.

Many thanks

:47938


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  • 0

    I'm not looking to allow users to disable Sophos, from what I gather you need the password disable tamper protection.

    I want to have the option to disable Sophos when I'm on their PC.

    Also, once I have the option to authenticate.  How do I disable the software?  In Kaspersky there was an option to disable for 15 minutes.

    :48246
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  • 0

    I'm not looking to allow users to disable Sophos, from what I gather you need the password disable tamper protection.

    I want to have the option to disable Sophos when I'm on their PC.

    Also, once I have the option to authenticate.  How do I disable the software?  In Kaspersky there was an option to disable for 15 minutes.

    :48246
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