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Terminal Server & Sophos Licensing

I did see a post dating back to 2014 but looked like it went dead. So.....

How does it work? Emailed Sophos Support which they directed me to how to install. That was ok, gave me the idea to remove the shield for remote sessions - save some memory. But no answer to how licensing works. 

Using a SEC pushing agents environment; with physical Desktops/Laptops it's easy. One agent to one machine = one license used. 

In case of Terminal Server, one machine potentially +/- 10 users logged in running their separate virtual desktop sessions.

Does this equal one machine, one agent stretching accross multiple sessions = one license? 

:57488


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  • Hello WhatHappened,

    the (IMO quite comprehensible) Licensing Guidelines and EULA have the details.

    One agent to one machine = one license used
    not correct (though it is most of the time in practice). ELUA 1.22 'User' means an employee, consultant or other individual who benefits from the Product licensed to Licensee. Say you have 5 computers and 15 employees working shifts it's 15 licenses. OTOH if you also protect the desktops/laptops of the 10 users accessing you need 11 licenses (10 for the users, 1 for the server - no additional licenses required if the same users also log in to the TS).

    Christian

  • Yes, Christian is correct.

    We have a customer who uses laptops and a terminal server.  They need one licence for the employees who use a laptop and the terminal server, not one for the laptop and one for the terminal server session.

    If everyone is on a domain and you are using Sophos Central, then it's quite straightforward to count the users.  If you have a mixture of off-domain laptops and terminal servers and PCs, then it becomes more tricky to see how many users you actually have.

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  • Yes, Christian is correct.

    We have a customer who uses laptops and a terminal server.  They need one licence for the employees who use a laptop and the terminal server, not one for the laptop and one for the terminal server session.

    If everyone is on a domain and you are using Sophos Central, then it's quite straightforward to count the users.  If you have a mixture of off-domain laptops and terminal servers and PCs, then it becomes more tricky to see how many users you actually have.

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