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Slow Boot Times

sacog

We are evaluating the Sophos Anti-virus software in our company.  So far, things have been running fairly smoothly.  Good scan times that don't impact computer usage.  Good virus detection.

The problem we are running in to is that after installing the End Point Protection on our test workstations, they now take two to three times as long to start up (even compared to our current anti-virus product).  Time to get to the Ctrl-Alt-Del screen is about normal.  After pressing Ctrl-Alt-Del, there is about a 15 - 30 second delay (depending on the workstation) before I can enter my login credentials.  Then, after entering the login credentials, there is another 30 second to up to 3 minute delay to bring the workstation to a working state (depending on the workstation again).

Has anyone else experienced these slow boot up times?

Has anyone found anything that can be done to help speed this up?

thanks,

david

:34335


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  • 0

    HI,

    Are you running 10.2?  If not can you try that, does it help?

    Also of note, have you tried setting for example setting:

    32-bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate]

    "StartupDelay"=dword:00000258

    64bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Sophos\AutoUpdate]

    "StartupDelay"=dword:00000258

    With this set, the alupdate.exe Process would kick off 10 minutes (600 seconds) after the Sophos AutoUpdate service starts?

    You can imagine that the computer starts up, SAV has the previous virus data it had before, so starts building up a cache of clean files as the computer starts.  5 minutes later, by default, SAV updates, this refreshes the cache (as it can't assume anything is clean based on new data) and it has to scan again all the files it previously scanned as they are touched.  If you couple this with the actual update taking place, startup is a busy time.  Does delaying the initial update slighly make any improvement, also with 10.2?

    Regards,

    Jak

    :34435
Reply
  • 0

    HI,

    Are you running 10.2?  If not can you try that, does it help?

    Also of note, have you tried setting for example setting:

    32-bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\Sophos\AutoUpdate]

    "StartupDelay"=dword:00000258

    64bit machines

    [HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\Sophos\AutoUpdate]

    "StartupDelay"=dword:00000258

    With this set, the alupdate.exe Process would kick off 10 minutes (600 seconds) after the Sophos AutoUpdate service starts?

    You can imagine that the computer starts up, SAV has the previous virus data it had before, so starts building up a cache of clean files as the computer starts.  5 minutes later, by default, SAV updates, this refreshes the cache (as it can't assume anything is clean based on new data) and it has to scan again all the files it previously scanned as they are touched.  If you couple this with the actual update taking place, startup is a busy time.  Does delaying the initial update slighly make any improvement, also with 10.2?

    Regards,

    Jak

    :34435
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