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Allow user to scan and clean threats from USB stick

A user needs to scan and clean up threats found on USB sticks that belong to students.  Adding the user to the SophosPowerUsers local group does not seem to work nor does adding the user to SophosAdministrators group.  When I say doesn't work, the perform action button is greyed out when box is checked next to threat that needs attention.

USB stick is inserted, Sophos detects threat Mal/Conficker-A

E:\RECYCLER\S-5-3-42-2819952290-8240758988-879315005-3665\jwgkvsq.vmx

TIA

:51710


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  • Christian,

    Thanks for replying to my post.  Some answers to your questions.

    which actions are listed in the Available actions column? Attachment added.

    If I add user to SophosPowerUser group, I am able to perform action on two Adware or PUA in screenshot.

    AV on-access scan policy is:

    Automatically clean up items that contain a virus/spyware

    Deny access only

    Suspicious files: Deny access only

    :51722
Reply
  • Christian,

    Thanks for replying to my post.  Some answers to your questions.

    which actions are listed in the Available actions column? Attachment added.

    If I add user to SophosPowerUser group, I am able to perform action on two Adware or PUA in screenshot.

    AV on-access scan policy is:

    Automatically clean up items that contain a virus/spyware

    Deny access only

    Suspicious files: Deny access only

    :51722
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