Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 9 replies
  • Subscribers 1 subscriber
  • Views 9020 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot connect to server

NickHarper

At the minute on 2 different sites I have run the repairs and done the things on the control center but none of the clients can connect to the server to update.

I get a message saying Check that this computer is connected to the network. I am 100% it is connected to the network as I am posting online from it and it is a fileserver so people are using it for files and printing.

Has anybody else had that issue?

:33275


This thread was automatically locked due to age.
Parents
  • 0

    I have just got the log:

    http://pastebin.com/cq3b1L6e

    Would it be related to this?

    Trace(2012-Sep-28 11:02:06): Attempting to make a connection to remote machine \\xservernamex\SophosUpdate\CIDs\S000\SAVSCFXP\
    Trace(2012-Sep-28 11:02:14): CIDUpdate(Info): \\xservernamex\SophosUpdate, xservernamex\xservernamexadmins, 1326
    Trace(2012-Sep-28 11:02:14): Remote connection over UNC.
    Trace(2012-Sep-28 11:02:14): File master.upd not found (Remote). Return code 0x80040f04
    Trace(2012-Sep-28 11:02:14): Unable to read file master.upd (Remote)
    Trace(2012-Sep-28 11:02:14): Unable to synchronise file root.upd.
    Trace(2012-Sep-28 11:02:14): Unable to synchronise file escdp.dat.
    Trace(2012-Sep-28 11:02:14): Unable to recover file root.upd.
    Trace(2012-Sep-28 11:02:14): Unable to recover file escdp.dat.
    Trace(2012-Sep-28 11:02:14): Error -2147217660 in ReadCustomerIDFile

    :33329
Reply
  • 0

    I have just got the log:

    http://pastebin.com/cq3b1L6e

    Would it be related to this?

    Trace(2012-Sep-28 11:02:06): Attempting to make a connection to remote machine \\xservernamex\SophosUpdate\CIDs\S000\SAVSCFXP\
    Trace(2012-Sep-28 11:02:14): CIDUpdate(Info): \\xservernamex\SophosUpdate, xservernamex\xservernamexadmins, 1326
    Trace(2012-Sep-28 11:02:14): Remote connection over UNC.
    Trace(2012-Sep-28 11:02:14): File master.upd not found (Remote). Return code 0x80040f04
    Trace(2012-Sep-28 11:02:14): Unable to read file master.upd (Remote)
    Trace(2012-Sep-28 11:02:14): Unable to synchronise file root.upd.
    Trace(2012-Sep-28 11:02:14): Unable to synchronise file escdp.dat.
    Trace(2012-Sep-28 11:02:14): Unable to recover file root.upd.
    Trace(2012-Sep-28 11:02:14): Unable to recover file escdp.dat.
    Trace(2012-Sep-28 11:02:14): Error -2147217660 in ReadCustomerIDFile

    :33329
Children
No Data
Unfiltered HTML