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Linux servers complain "Main configuration is not available"

horihel

So far my two Linux VMs have been running without a hint of trouble. But today Sophos seems to have pushed an update and now those servers are complaining every 5 minutes:

An event happened on the computer example.com.

Main configuration is not available, using backup configuration
Successfully updated Sophos Anti-Virus from http://sophos.intern/CIDs/S000/savlinux

Please contact your IT department.

The logs look good so far, updates happen and the http-URL is actually the primary update source. I'm clueless what "Configuration" is not available - profiles are applied correctly and everything is working. I just get spammed with those emails...

:40729


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    savconfig loogs good to me:

    plato:~ # /opt/sophos-av/bin/savconfig get
    AllowIfBootSectorThreat: false
    AutomaticAction: disinfect
    Email: hel@intern
    EmailDemandSummaryIfThreat: true
    EmailLanguage: english
    EmailNotifier: true
    EmailServer: grisu.intern
    EnableOnStart: false
    ExclusionEncodings: UTF-8
                        EUC-JP
                        ISO-8859-1
    HttpPort: 8081
    HttpUsername: admin
    LogMaxSizeMB: 100
    NotifyOnUpdate (Locked): true
    PrimaryUpdateSourcePath (Locked): http://sophos.intern/CIDs/S000/savlinux
    PrimaryUpdateUsername (Locked): HAWKING\SophosUpdateMgr
    PrimaryUpdatePassword (Locked): ********
    SendErrorEmail: false
    SendThreatEmail: true
    UINotifier: true
    UIpopupNotification: true
    UIttyNotification: true
    UpdatePeriodMinutes (Locked): 60
    NamedScans: SEC:FullSystemScan [Not scheduled]
    LiveProtection: disabled
    ScanArchives: disabled

    ---

    and the http server is very much available - the only peculiar thing would be that savupdate seems to be looking for certain files that don't exist on the CID: server.inf, config, talpa-custom, mrinit.custom and MRInit.custom.

    SEC didn't copy those there but it doesnt complain about missing files either. I'll re-check the docs, but until then I consider this a bug - especially because everything was working yesterday and it broke without warning.

    :40745
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  • 0

    savconfig loogs good to me:

    plato:~ # /opt/sophos-av/bin/savconfig get
    AllowIfBootSectorThreat: false
    AutomaticAction: disinfect
    Email: hel@intern
    EmailDemandSummaryIfThreat: true
    EmailLanguage: english
    EmailNotifier: true
    EmailServer: grisu.intern
    EnableOnStart: false
    ExclusionEncodings: UTF-8
                        EUC-JP
                        ISO-8859-1
    HttpPort: 8081
    HttpUsername: admin
    LogMaxSizeMB: 100
    NotifyOnUpdate (Locked): true
    PrimaryUpdateSourcePath (Locked): http://sophos.intern/CIDs/S000/savlinux
    PrimaryUpdateUsername (Locked): HAWKING\SophosUpdateMgr
    PrimaryUpdatePassword (Locked): ********
    SendErrorEmail: false
    SendThreatEmail: true
    UINotifier: true
    UIpopupNotification: true
    UIttyNotification: true
    UpdatePeriodMinutes (Locked): 60
    NamedScans: SEC:FullSystemScan [Not scheduled]
    LiveProtection: disabled
    ScanArchives: disabled

    ---

    and the http server is very much available - the only peculiar thing would be that savupdate seems to be looking for certain files that don't exist on the CID: server.inf, config, talpa-custom, mrinit.custom and MRInit.custom.

    SEC didn't copy those there but it doesnt complain about missing files either. I'll re-check the docs, but until then I consider this a bug - especially because everything was working yesterday and it broke without warning.

    :40745
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