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Shh/Updater-B: remediating third party applications

spike

This thread will be used to gather customer experience and insight into remediation of third party applications affected by the recent Shh/Updater-B false positive.

Update: Discovering and resolving potentially impacted products

 

http://www.sophos.com/en-us/support/knowledgebase/118348.aspx

Please provide feedback on the above article within this thread.

Best regards,

spike.

:33149


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    The Sophos fix has worked to correct Sophos Updater and it seems to now be working properly.

    Unfortunately, according to my antivirus log,

    I have had the following files deleted:

    C:\Program Files\PC-Doctor\updater\appupdater.exe

    C:\WINDOWS\system32\Macromed\Flash\flashplayerupdateservice.exe

    C:\program files\Google\Common\google updater\googleupdaterservice.exe

    I am not sure how to update/correct/reinstall the deleted files or do I have to reinstall the programs?

    Any suggestions would be appreciated.

    :33177
Reply
  • 0

    The Sophos fix has worked to correct Sophos Updater and it seems to now be working properly.

    Unfortunately, according to my antivirus log,

    I have had the following files deleted:

    C:\Program Files\PC-Doctor\updater\appupdater.exe

    C:\WINDOWS\system32\Macromed\Flash\flashplayerupdateservice.exe

    C:\program files\Google\Common\google updater\googleupdaterservice.exe

    I am not sure how to update/correct/reinstall the deleted files or do I have to reinstall the programs?

    Any suggestions would be appreciated.

    :33177
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