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Windows Error 0x80041f08 When Uninstalling 9.5

jasonbrice

Hi All,

I am attempting to upgrade a number of installations from 9.5 to 10.0. One Windows 7 Enterprise machine is throwing errors when the install package attenpts to uninstall 9.5. 

error 0x80041f08

Any advice on how to proceed?

Thanks,

Jason

:39389


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  • 0

    Hi Christian,

    I restored those two files (the NATIVE.EXE and the INF file) and it still would not complete the install. Here is the output of the uninstall log with the "return value 3" details:

    MSI (s) (40:F0) [15:32:12:720]: Executing op: RegRemoveValue(Name=C:\Windows\Installer\2b49d6ea.msi,Value=#0,)
    MSI (s) (40:F0) [15:32:12:720]: Executing op: RegRemoveKey()
    MSI (s) (40:F0) [15:32:12:720]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\TempPackages 3: 2
    MSI (s) (40:F0) [15:32:12:721]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D414BCA974396B044A35E5BFD25BD9AF\Transforms,,BinaryType=1,,)
    MSI (s) (40:F0) [15:32:12:721]: Executing op: RegRemoveKey()
    MSI (s) (40:F0) [15:32:12:722]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D414BCA974396B044A35E5BFD25BD9AF\Transforms 3: 2
    MSI (s) (40:F0) [15:32:12:722]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (40:F0) [15:32:12:722]: Error in rollback skipped. Return: 5
    MSI (s) (40:F0) [15:32:12:728]: Note: 1: 2318 2:
    MSI (s) (40:F0) [15:32:12:729]: No System Restore sequence number for this installation.
    MSI (s) (40:F0) [15:32:12:729]: Unlocking Server
    MSI (s) (40:F0) [15:32:12:780]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 15:32:12: INSTALL. Return value 3.

    Any further suggestions?

    Thanks,

    Jason

    :39897
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  • 0

    Hi Christian,

    I restored those two files (the NATIVE.EXE and the INF file) and it still would not complete the install. Here is the output of the uninstall log with the "return value 3" details:

    MSI (s) (40:F0) [15:32:12:720]: Executing op: RegRemoveValue(Name=C:\Windows\Installer\2b49d6ea.msi,Value=#0,)
    MSI (s) (40:F0) [15:32:12:720]: Executing op: RegRemoveKey()
    MSI (s) (40:F0) [15:32:12:720]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\TempPackages 3: 2
    MSI (s) (40:F0) [15:32:12:721]: Executing op: RegOpenKey(Root=-2147483646,Key=Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D414BCA974396B044A35E5BFD25BD9AF\Transforms,,BinaryType=1,,)
    MSI (s) (40:F0) [15:32:12:721]: Executing op: RegRemoveKey()
    MSI (s) (40:F0) [15:32:12:722]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D414BCA974396B044A35E5BFD25BD9AF\Transforms 3: 2
    MSI (s) (40:F0) [15:32:12:722]: Executing op: End(Checksum=0,ProgressTotalHDWord=0,ProgressTotalLDWord=0)
    MSI (s) (40:F0) [15:32:12:722]: Error in rollback skipped. Return: 5
    MSI (s) (40:F0) [15:32:12:728]: Note: 1: 2318 2:
    MSI (s) (40:F0) [15:32:12:729]: No System Restore sequence number for this installation.
    MSI (s) (40:F0) [15:32:12:729]: Unlocking Server
    MSI (s) (40:F0) [15:32:12:780]: PROPERTY CHANGE: Deleting UpdateStarted property. Its current value is '1'.
    Action ended 15:32:12: INSTALL. Return value 3.

    Any further suggestions?

    Thanks,

    Jason

    :39897
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