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Sophos Management Host Service automatically changes Password

whykillme

Hello,

We are having problems with the "Sophos Management Host"  service.

I have searched everywere and am not able to find a solution.

Whenever we reboot the server, somehow, the password for the service changes. Meaning we have to manually edit the password to the user accounts password in the service.

The other services, using the exact same account work without any problems (sophos patch services).

Anyone has any idea what could automatically change the password for this service?

- Password never expires

- User cannot change password

Best Regards,

Martijn

:36057


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    Hi,

    Sounds odd, just to check, are you saying that your correct the password for the account in "Services.msc", the service starts ok.  Your computer is then restarted and the service fails to start.  If you go back in to  "Services.msc", the service fails to start with a logon failure?

    In the event log, is there any evidence that MSI has run at shutdown/startup, I wonder if the install is being "repaired" and for whatever reason, the password is being changed at that point?

    Regards,

    Jak

    :36069
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  • 0

    Hi,

    Sounds odd, just to check, are you saying that your correct the password for the account in "Services.msc", the service starts ok.  Your computer is then restarted and the service fails to start.  If you go back in to  "Services.msc", the service fails to start with a logon failure?

    In the event log, is there any evidence that MSI has run at shutdown/startup, I wonder if the install is being "repaired" and for whatever reason, the password is being changed at that point?

    Regards,

    Jak

    :36069
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