Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 11 replies
  • Subscribers 1 subscriber
  • Views 21404 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Cannot validate the logon user account against the domain controller

kthornton

I am getting the error "Cannot validate the logon user account against the domain controller." when trying to install the Enterprise Console 5.1 on a Windows 2008 R2 server that is in our DMZ.  Even though it is in the DMZ, it is still a domain member and I have logged into it as a domain user that is also a Domain Administrator.  My guess is a port needs to be opened but which one if I can already login as a domain user?

:34961


This thread was automatically locked due to age.
Parents
  • 0

    HI,

    So as an example.  You're running SEC installer as user: "domain1\administrator"

    nltest /dsgetDC:domain1

    To get your DC name, E.g. \\DC1

    You then ran the AutoIT exe.  In the first prompt you entered DC1, in the second prompt the account you're logged on as, e.g. Administrator

    This returned: 2221.

    net helpmsg 2221 = "The user name could not be found."

    It's odd that that DC doesn't have details of that account?  Is replication working ok?

    Regards,

    Jak

    :35027
Reply
  • 0

    HI,

    So as an example.  You're running SEC installer as user: "domain1\administrator"

    nltest /dsgetDC:domain1

    To get your DC name, E.g. \\DC1

    You then ran the AutoIT exe.  In the first prompt you entered DC1, in the second prompt the account you're logged on as, e.g. Administrator

    This returned: 2221.

    net helpmsg 2221 = "The user name could not be found."

    It's odd that that DC doesn't have details of that account?  Is replication working ok?

    Regards,

    Jak

    :35027
Children
No Data
Unfiltered HTML