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SavService.exe 100% CPU usage

Hi,

We incountered a problem of sophos server when I see the task Manager SavService.exe 100% CPU usage it caused to hang up the server. Please help our problem.

tedz

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0 wickedkittenz over 11 years ago

Hello Tedz

This may be configuration related. You can configure Sophos to be extreme with scanning.

Starting off on the basics;

Does this happen at certain times of the day (Consider schedule scans, what is configured and if it is at a lower priority)

Does this happen when accessing ZIP files, or large files such as architecture pictures (perhaps consider excluding these file types)

Does this happen when using certain programs which may use Databases, JAVA, (This could be emulation - consult Sophos)

Is this on startup, when an update happens, when a backup is taking place.

What version of Sophos is installed?

Programs like process monitor could give us some more insight.

Looking forward to the response :)
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0 wickedkittenz over 11 years ago

Hello Tedz

This may be configuration related. You can configure Sophos to be extreme with scanning.

Starting off on the basics;

Does this happen at certain times of the day (Consider schedule scans, what is configured and if it is at a lower priority)

Does this happen when accessing ZIP files, or large files such as architecture pictures (perhaps consider excluding these file types)

Does this happen when using certain programs which may use Databases, JAVA, (This could be emulation - consult Sophos)

Is this on startup, when an update happens, when a backup is taking place.

What version of Sophos is installed?

Programs like process monitor could give us some more insight.

Looking forward to the response :)
:24925
Cancel
Vote Up 0 Vote Down

Cancel

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