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Sophos Endpoint Updates over https

faygate

For the past 3 or 4 years we have posed the question to Sophos as to why we cannot update our clients out in the field using a web CID over https. So far this has failed to materialise, which I found bizarre for a company that deals with security. We are a large University and to ensure we our students and staff are protected from viruses and malware, they are allowed to install Sophos on their computers. Now as we like to ensure that we adhere to our licence our users must update Sophos using their University credentials.

As our University credentials are being used to grant access to more and more sensitive systems, this is becoming a real security issue and we are not happy about this credentials being passed over effectively in plain text! Of course we'd have the overhead of the encryption on our webservers, but I'm happy to take that hit and the servers can handle it.

Does anyway else have this requirement for updates via https? I can't believe we are the only ones.

My understanding is that this is now being discussed as a feature request, but it would be good to have some more people on board. Please post your comments below.

Regards, Richard

:226


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    Hello Oliver_Jury,

    I wrote letters to their administrators ...

    ... at reasonable intervals :smileyvery-happy: ... you're right, won't work (speaking from too many years of experience). BTW: In the end we've decided on aliases and virtual directories. At least for Windows endpoints you can configure the CID with a new updating policy (location and credentials).

    I wrote a letter to our Sophos Representatives

    I don't think you'll get something in writing. It'd be a precedent. If it's neither in the license agreement nor any knowledgebase article then likely because it'd require (at least in some legal framework) very careful wording and detailing - and Sophos isn't known for a bloated legal department :smileywink:. Over the years I've talked to a number of reps and resellers about this - no official answer, no substantial disagreement. But draw your own conclusion.

    Christian    

    :54956
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  • 0

    Hello Oliver_Jury,

    I wrote letters to their administrators ...

    ... at reasonable intervals :smileyvery-happy: ... you're right, won't work (speaking from too many years of experience). BTW: In the end we've decided on aliases and virtual directories. At least for Windows endpoints you can configure the CID with a new updating policy (location and credentials).

    I wrote a letter to our Sophos Representatives

    I don't think you'll get something in writing. It'd be a precedent. If it's neither in the license agreement nor any knowledgebase article then likely because it'd require (at least in some legal framework) very careful wording and detailing - and Sophos isn't known for a bloated legal department :smileywink:. Over the years I've talked to a number of reps and resellers about this - no official answer, no substantial disagreement. But draw your own conclusion.

    Christian    

    :54956
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