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Manual cleanup required: 'Troj/DocDl-JUL' at '\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy

Hello. Each night we get alerts on one of our servers regarding the Manual cleanup required: 'Troj/DocDl-JUL' at '\\.\GLOBALROOT\Device\HarddiskVolumeShadowCopy502\$Recycle.Bin\S-1-5-21-3056629150-3169307162-898261543-19240\$R3TNF8J.doc'. I checked the events and each time it gets cleaned up but it's becoming an annoyance more than anything else. Does anyone have any suggestions on how to prevent these alerts from coming in to Sophos Central management console? Adding in, we are not going to turn off VolumeShadowCopy on the server.



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