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Sophos is not installed on my computer but it blocks my wifi internet access :-(

s teinturier

Hi all,

I've never heard about Sophos products till my staying in the hotel I am in those days.  It seems the hotel uses Sophos, as when I try to access internet (Wireless : Wifi connection provided by the hotel), there are two main issues : 

- either it totally blocks my internet access, whatever browser I use (Chrome, FF, Opera... all last stable versions for Win7)

- either I can sometimes access some websites, but not all (for "confidentiality" issues... ?! some are https ones, guys... )

 

And anyway, I had to desactivate my VPN access, which is a problem as I need it to enter my enterprise network. 

 

What a mess and so many time wasted with this very annoying issue.

It seems that similar issues have been frequently reported to your community pages. Could be a good idea to fix it.

It doesn't matter so much for me, as I am leaving this hotel tomorrow. But something is sure : I will not become a friend of Sophos products.

 

All the best,

S. 

Config : 

Win 7 (quite old, I know, but, but, but...)

Chrome 75.0.3770.142 (Build officiel) (64 bits)

Firefox Quantum 68.0.1 (64 bits)

...



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    You're barking up the wrong tree. Sophos has no influence on how customers use their products. Complain to the hotel instead, they or their service providers apparently made the mistake of using SSL-inspection on a guest network, and maybe applied other filtering rules.

    “First things first, but not necessarily in that order” – Doctor Who

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  • 0

    You're barking up the wrong tree. Sophos has no influence on how customers use their products. Complain to the hotel instead, they or their service providers apparently made the mistake of using SSL-inspection on a guest network, and maybe applied other filtering rules.

    “First things first, but not necessarily in that order” – Doctor Who

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