How do I install sophos endpoint agent on PCs without internet access
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How do I install sophos endpoint agent on PCs without internet access
Hello Idris,
If you have sophos central managed endpoints then you use the following KB article to install message relay and update cache and then use the command like interface to specify the location of message relay when running the installer.
https://community.sophos.com/kb/en-us/122577
You can get all the command line installation parameter from below KB article
https://community.sophos.com/kb/en-us/127045
Now all you need to do is run the sophos installer through windows command prompt with the following command
Install using a Message Relay:
SophosSetup.exe --messagerelays=192.168.10.100:8190
( Note: Use the Ip address of the server where you have message relay and server should be able to reach to internet)
Let us know if you need further assistance on it
Regards,
Amanjot Singh
The message relay is already on the server but the installer and the command line did not execute
That is the issue, it does not have access to the internet, hence cant ping the server.
Hi Idris
What do you mean by it doesn't have internet access . You endpoint client should be able to reach to the server where you have update cache installed . If clients are not reaching to the server ( Where update cache is installed) then unfortunately, endpoint clients won't install as they need to have communication with the server and that server should be able to have communicate with internet
Regards,
Singh
Thank you, it has been resolved. I was not given adequate information initially.