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Cannot completely remove Sophos Endpoint Security client from Server 2008 R2.

Vivek VK

 Hi,

 

I am not able to uninstall completely for reinstalling the antivirus from my server.  Not able to delete the Sophos Intelligence folder. 

When I tried to run the Netsh result 


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [TCP/IP]]
Provider ID: {8F3354F5-3877-4C2B-BF92-A0E26948C4E7}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1017
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 2
Protocol Chain: 1015 : 1001


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [UDP/IP]]
Provider ID: {94C1F2D3-5A97-4B05-A992-34F0777E57AF}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1018
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 2
Protocol Chain: 1015 : 1002


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [TCP/IPv6]]
Provider ID: {8FDDBF28-9180-452D-9D29-F82F1D0531B3}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1019
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 2
Protocol Chain: 1015 : 1004


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [UDP/IPv6]]
Provider ID: {0E5598F6-B3CC-43EF-862B-7E9541A0D4E1}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1020
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 2
Protocol Chain: 1015 : 1005


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [RSVP TCPv6 Service Provider]
Provider ID: {D1B4F7E8-7885-4898-BE8B-B20D769A5848}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1021
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 2
Protocol Chain: 1015 : 1007


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [RSVP TCP Service Provider]
Provider ID: {C02A42C7-24B7-4C01-8F4C-21AAAFCFFFCD}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1022
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 2
Protocol Chain: 1015 : 1008


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [RSVP UDPv6 Service Provider]
Provider ID: {1C28BA66-44B8-483E-853D-5C67D739BBC8}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1023
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 2
Protocol Chain: 1015 : 1009


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry
Description: Sophos Web Intelligence IFSLSP over [RSVP UDP Service Provider]
Provider ID: {0A60ADD6-DC71-49DC-A35E-BD3AABAA166F}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1024
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 2
Protocol Chain: 1015 : 1010


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP TCPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP TCP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP UDPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: RSVP UDP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: VMCI sockets DGRAM
Provider ID: {570ADC4B-67B2-42CE-92B2-ACD33D88D842}
Provider Path: C:\Program Files\VMware\VMware Tools\VSock SDK\bin\win64\vsocklib.dll
Catalog Entry ID: 1011
Version: 0
Address Family: 28
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 0
Service Flags: 0x9
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider
Description: VMCI sockets STREAM
Provider ID: {570ADC4B-67B2-42CE-92B2-ACD33D88D842}
Provider Path: C:\Program Files\VMware\VMware Tools\VSock SDK\bin\win64\vsocklib.dll
Catalog Entry ID: 1012
Version: 0
Address Family: 28
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 0
Service Flags: 0x26
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Service Provider
Description: Sophos Web Intelligence IFSLSP
Provider ID: {FCB06AC5-7321-4BAA-A499-FC205998D218}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp_64.dll
Catalog Entry ID: 1015
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 0
Protocol: 0
Service Flags: 0x20066
Protocol Chain Length: 0

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [TCP/IP]]
Provider ID: {65BEC8AE-0AEC-4E8B-BC54-7A388C046737}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1025
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 2
Protocol Chain: 1016 : 1001


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [UDP/IP]]
Provider ID: {AB669B56-C87B-4E1C-B58C-8DF5A32EB480}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1026
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 2
Protocol Chain: 1016 : 1002


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [TCP/IPv6]]
Provider ID: {4778ECB7-5F9D-4B99-8D20-A08B405FEAC1}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1027
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 2
Protocol Chain: 1016 : 1004


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [MSAFD Tcpip [UDP/IPv6]]
Provider ID: {7FCB567A-2AF2-4591-9A32-7FAA5D349C9D}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1028
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 2
Protocol Chain: 1016 : 1005


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [RSVP TCPv6 Service Provider]
Provider ID: {847C7834-4E0E-4177-B296-675F16AB9778}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1029
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 2
Protocol Chain: 1016 : 1007


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [RSVP TCP Service Provider]
Provider ID: {6D59C2CC-2326-45B9-B117-A9D3C6B48C47}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1030
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 2
Protocol Chain: 1016 : 1008


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [RSVP UDPv6 Service Provider]
Provider ID: {049853DB-7679-4C15-AC0A-8F72617B8F9B}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1031
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 2
Protocol Chain: 1016 : 1009


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Chain Entry (32)
Description: Sophos Web Intelligence IFSLSP over [RSVP UDP Service Provider]
Provider ID: {12E66FE7-33F7-4A63-A804-4F51005CDA11}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1032
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 2
Protocol Chain: 1016 : 1010


Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1001
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1002
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IP]
Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1003
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [TCP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1004
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x20066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [UDP/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1005
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: MSAFD Tcpip [RAW/IPv6]
Provider ID: {F9EAB0C0-26D4-11D0-BBBF-00AA006C34E4}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1006
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 3
Protocol: 0
Service Flags: 0x20609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1007
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP TCP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1008
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 6
Service Flags: 0x22066
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDPv6 Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1009
Version: 2
Address Family: 23
Max Address Length: 28
Min Address Length: 28
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: RSVP UDP Service Provider
Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
Provider Path: %SystemRoot%\system32\mswsock.dll
Catalog Entry ID: 1010
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 17
Service Flags: 0x22609
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: VMCI sockets DGRAM
Provider ID: {570ADC4B-67B2-42CE-92B2-ACD33D88D842}
Provider Path: C:\Program Files\VMware\VMware Tools\VSock SDK\bin\win32\vsocklib.dll
Catalog Entry ID: 1013
Version: 0
Address Family: 28
Max Address Length: 16
Min Address Length: 16
Socket Type: 2
Protocol: 0
Service Flags: 0x9
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Base Service Provider (32)
Description: VMCI sockets STREAM
Provider ID: {570ADC4B-67B2-42CE-92B2-ACD33D88D842}
Provider Path: C:\Program Files\VMware\VMware Tools\VSock SDK\bin\win32\vsocklib.dll
Catalog Entry ID: 1014
Version: 0
Address Family: 28
Max Address Length: 16
Min Address Length: 16
Socket Type: 1
Protocol: 0
Service Flags: 0x26
Protocol Chain Length: 1

Winsock Catalog Provider Entry
------------------------------------------------------
Entry Type: Layered Service Provider (32)
Description: Sophos Web Intelligence IFSLSP
Provider ID: {FCB06AC5-7321-4BAA-A499-FC205998D218}
Provider Path: C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
Catalog Entry ID: 1016
Version: 2
Address Family: 2
Max Address Length: 16
Min Address Length: 16
Socket Type: 0
Protocol: 0
Service Flags: 0x20066
Protocol Chain Length: 0

Name Space Provider Entry
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0


Name Space Provider Entry
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0


Name Space Provider Entry
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0


Name Space Provider Entry
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0


Name Space Provider Entry (32)
------------------------------------------------------
Description: Network Location Awareness Legacy (NLAv1) Namespace
Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
Name Space: 15
Active: 1
Version: 0


Name Space Provider Entry (32)
------------------------------------------------------
Description: E-mail Naming Shim Provider
Provider ID: {964ACBA2-B2BC-40EB-8C6A-A6DB40161CAE}
Name Space: 37
Active: 1
Version: 0


Name Space Provider Entry (32)
------------------------------------------------------
Description: Tcpip
Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
Name Space: 12
Active: 1
Version: 0


Name Space Provider Entry (32)
------------------------------------------------------
Description: NTDS
Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
Name Space: 32
Active: 1
Version: 0

 

-------------

 

Please advise.



This thread was automatically locked due to age.
Parents
  • 0

    Hello Vivek VK,

    how did you uninstall? What were the steps?
    Haven't checked lately but AFAIK the Anti-Virus uninstall should take care of the LSPs (executing the SwiUpdateCleanup64 Custom Action).

    Christian

  • 0 in reply to QC

    Hi Christian,

    I uninstalled using add or remove programs. Then I tried to manually remove the Sophos folder from Program data.

    But the Web Intelligence folder containing two DLL's are not deleting, I tried these steps because a reinstallation is not getting installed.

     

    thanks,

     

    Vivek 

  • 0 in reply to Vivek VK

    Hello Vivek,

    uninstall completely for reinstalling [...] two DLL's are not deleting
    you didn't say why you think you have to reinstall and what prompted you to attempt to uninstall completely. Allow me to elaborate on the underlying mechanism first.
    When a component appears to be installed both an update/upgrade and a reinstall (whether running setup.exe directly or using a package) triggers an uninstall in the background. Often a failed (re-)install is caused by this implicit uninstall failing. The logs should contain corresponding information and it's a good idea to inspect them before further action.
    Not unlikely an explicit uninstall fails for the same reason, if it's invoked using Programs and Features there's usually no log though. Furthermore the product might or might not subsequently still appear as installed. Even a successful uninstall could leave some pieces behind (deliberately or unavoidably) though these should not prevent a reinstall. Thus "manual removal" of leftovers should not be necessary. It is normal that files in use (e.g. loaded DLLs) and the containing folders can't be deleted until after the respective processes have terminated - usually this requires a reboot. That you can't delete ProgramData\Sophos\ or some files therein is not necessarily an indication of some malfunction (and as said it is not essential to delete this folder).

    Are all Sophos components gone from Programs and Features? Have you attempted to reinstall - if so, with what method, and did it again fail? Perhaps no longer of significance but nevertheless - why do you have to reinstall, what were the issues it should solve? If the reinstall fails it's necessary to inspect the logs, starting with Sophos ES setup.log in the installing user's %Temp% directory. All other logs go to the SYSTEM Temp (\Windows\Temp\).

    Christian   

Reply
  • 0 in reply to Vivek VK

    Hello Vivek,

    uninstall completely for reinstalling [...] two DLL's are not deleting
    you didn't say why you think you have to reinstall and what prompted you to attempt to uninstall completely. Allow me to elaborate on the underlying mechanism first.
    When a component appears to be installed both an update/upgrade and a reinstall (whether running setup.exe directly or using a package) triggers an uninstall in the background. Often a failed (re-)install is caused by this implicit uninstall failing. The logs should contain corresponding information and it's a good idea to inspect them before further action.
    Not unlikely an explicit uninstall fails for the same reason, if it's invoked using Programs and Features there's usually no log though. Furthermore the product might or might not subsequently still appear as installed. Even a successful uninstall could leave some pieces behind (deliberately or unavoidably) though these should not prevent a reinstall. Thus "manual removal" of leftovers should not be necessary. It is normal that files in use (e.g. loaded DLLs) and the containing folders can't be deleted until after the respective processes have terminated - usually this requires a reboot. That you can't delete ProgramData\Sophos\ or some files therein is not necessarily an indication of some malfunction (and as said it is not essential to delete this folder).

    Are all Sophos components gone from Programs and Features? Have you attempted to reinstall - if so, with what method, and did it again fail? Perhaps no longer of significance but nevertheless - why do you have to reinstall, what were the issues it should solve? If the reinstall fails it's necessary to inspect the logs, starting with Sophos ES setup.log in the installing user's %Temp% directory. All other logs go to the SYSTEM Temp (\Windows\Temp\).

    Christian   

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