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Users reporting as out of date 5 of 50 users every day.

Nathan Carter

We have Sophos enterprise Console and we have 50 users.

 

5 of which report daily as out of date (they are not) The only way I can get the out of date notification away on the UTM is to right click and protect them again. Its always the same 5 and always at the exact same time. All PC's are on the same network and the 5 PC's are just like the others (identical).

I have checked to see if removing them from the UTM and removing Sophos and reinstalling would help and ive tried checked the services are running to report back and they are.

 

I am at a loss as to what to do next?

 

Many thanks



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    Hello Nathan Carter,

    the out of date notification away on the UTM
    Enterprise Console or UTM? I'm not aware that the UTM has any information about the AV status when an endpoint is managed by SEC.

    Christian

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