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Interfering with offline docs/synch center?

nesdog

This seems way off base but still need to check. We are using Enterprise Console for agents on hundreds of computers. We are suddenly having problems with Windows Offline synching of documents. Usually, a person at home can open a locally cached doc; the computer recognized the local network is not available. Now it acts like it's still attached and throws an error. If we take Endpoint Protection off the machine, things work! How is this even possible? Some interaction someplace......

Anyone ever run into this baffling issue?



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    Hello nesdog,

    never heard of something like this.
    take Endpoint Protection off
    not that I have any idea how it could interfere. It has to be narrowed down - but I understand that this is not simple.
    throws an error
    could you give the details of the error? On-access scanning is the first suspect, OTOH offline caches aren't an exotic feature that is rarely used. I'd first try what happens if on-access scanning is disabled. Do you use EXP/HMPA?

    Christian

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  • 0

    Hello nesdog,

    never heard of something like this.
    take Endpoint Protection off
    not that I have any idea how it could interfere. It has to be narrowed down - but I understand that this is not simple.
    throws an error
    could you give the details of the error? On-access scanning is the first suspect, OTOH offline caches aren't an exotic feature that is rarely used. I'd first try what happens if on-access scanning is disabled. Do you use EXP/HMPA?

    Christian

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