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ERROR: Could not find a source for updated packages - stand alone install

thomasrodriguez

Time: 11/4/2015 7:19:07
Message: ERROR: Could not find a source for updated packages
Module: ALUpdate
Process ID: 6160
Thread ID: 6164

I just installed sophos standalone on my home comptuer (win10 x64) and I put in the same credentials I used on my laptop a few months ago that is still updating and working but no luck.  Any suggestions?



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    Hi thomasrodriguez

    Would you please check if your primary updating location is Sophos or not? if this is a standalone, you should see sophos otherwise it should be your company shared folder for updating either UNC or an http address

    Make sure if it is Sophos you have the Sophos credential and if UNC or http , make sure you can browse to that location
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  • 0
    Hi thomasrodriguez

    Would you please check if your primary updating location is Sophos or not? if this is a standalone, you should see sophos otherwise it should be your company shared folder for updating either UNC or an http address

    Make sure if it is Sophos you have the Sophos credential and if UNC or http , make sure you can browse to that location
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