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Suppress warnings in SEC

Is there anyway we could suppress reboot warnings? We have 15,000 clients managed by SEC and can have upto 2-3000 reboot warnings at anyone time which is very annoying!

I'm sure I've read somewhere that it can be done?

Any suggestions very much appreciated. 



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  • I assume you could use the erroralertfilters table as per:
    https://community.sophos.com/products/endpoint-security-control/f/sophos-endpoint-software/79603/e03d0056/339407#339407

    You can always remove the entry later to resume getting them.  Existing ones would need to be cleared but it would filter out new.  I don't have a SEC console to hand to check the code you would need to add but it should be obvious.

    Regards,

    Jak

  • Ok I've added the filter using your command but i'm still getting the restart messages in SEC?

    The warning code on SEC is 0000006d which corresponds to 109 in decimal? 

    I've purge the remaining error from sec using PrugeDB  PurgeDB.exe -action=delete -category=errors -HistoryLengthInDays=0 -type=AutoUpdate -code=109

    I've then ran your command

    osql -E -S .\sophos -d SOPHOS551 -Q "insert into dbo.ErrorAlertFilters ([Source], [Number]) VALUES ('SAV', '109')"

    and then confirmed the filter is in place with 

    osql -E -S .\sophos -d SOPHOS551 -Q "select * FROM dbo.ErrorAlertFilters" -o C:\ErrorAlertFilters.txt -w 1000 

    am I missing something?

     

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  • Ok I've added the filter using your command but i'm still getting the restart messages in SEC?

    The warning code on SEC is 0000006d which corresponds to 109 in decimal? 

    I've purge the remaining error from sec using PrugeDB  PurgeDB.exe -action=delete -category=errors -HistoryLengthInDays=0 -type=AutoUpdate -code=109

    I've then ran your command

    osql -E -S .\sophos -d SOPHOS551 -Q "insert into dbo.ErrorAlertFilters ([Source], [Number]) VALUES ('SAV', '109')"

    and then confirmed the filter is in place with 

    osql -E -S .\sophos -d SOPHOS551 -Q "select * FROM dbo.ErrorAlertFilters" -o C:\ErrorAlertFilters.txt -w 1000 

    am I missing something?

     

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