savscanD 100% cPU ant talpa not installed

ok I solve first. problem with change configuration on my virtual machine, I affect two virtual processor and now is ok for CPU.

now  I don't say when resolv the second problem "the Talpa".

ok I solve first. problem with change configuration on my virtual machine, I affect two virtual processor and now is ok for CPU.

now  I don't say when resolv the second problem "the Talpa".

Hello christophe rousseau,

I'm not sure what the issue is or if there is perhaps more than one.

talpa not installed
indeed? If not on-access scanning wouldn't be enabled.
Or is The threat data is out of date ... your second problem?  If so, what's the output of ./savconfig --all get ? And what happens when you request an update with ./savupdate ?

Christian

thank' you for your response.

this result of first commande.

[code]

./savconfig --all
Email: root@localhost
EmailDemandSummaryIfThreat: TRUE
EmailLanguage: English
EmailNotifier: TRUE
EmailServer: localhost:25
EnableOnStart: FALSE
ExclusionEncodings: UTF-8
EUC-JP
ISO-8859-1
LogMaxSizeMB: 100
NotifyOnUpdate: FALSE
PrimaryUpdateSourcePath: sophos:
PrimaryUpdateUsername: FAVL3LPMS8733
PrimaryUpdatePassword: ********
UploadSamples: FALSE
SendErrorEmail: TRUE
SendThreatEmail: TRUE
UINotifier: TRUE
UIpopupNotification: TRUE
UIttyNotification: TRUE
UpdatePeriodMinutes: 60
NamedScans NOT CONFIGURED
LiveProtection: ENABLED
ScanArchives: MIXED

[/code]

second command make that:

[code]

./savupdate
Successfully updated Sophos Anti-Virus from sdds:SOPHOS[/code]

Hello christophe rousseau,

thanks, seems to be ok. Should have mentioned the ./savdstatus command. If it says ... active and on-access scanning is running you should be fine. Did you again get a mail about the detection data?

Christian

Hello,

I obtain this result when I lauch ./savdstatus

                    active but on-acces scanning is not running

Yes I received on mail.

christophe.

Hello christophe,

please see chapter 5 in the Startup Guide, on-access should be enabled by default, try to enable on-access, start the service if necessary. If it doesn't work there might be an error message which gives a hint what's wrong.

Christian

ok I make config for check on-acces scanning and start. sav-protect

Now I launch "htop" and I see 2 process savscand use 200% cpu.

it's really creazy......

I'm not say when resolve my  problem...

Hello christophe,

this is definitely not as it should be. I'm not a fan of indiscriminately uninstalling and reinstalling but it looks like the issue was there from the start. Two savscand processes are correct but they shouldn't grab all the CPU available (in fact they should only consume an insignificant amount). So please uninstall, reboot, check if the Sophos processes are gone, and then ry to reinstall. Note any errors and check the savscand process(es). If the issue persists ... well, hopefully it doesn't.

Christian

I mad this operation:

1) uninstall Sophos av.

2) reboot

3) see if one process avscand = no.

4) install version=ok.

5) reboot

6) after  2 hours VM run, I see htop and. 2 process savscan run 100%

I think I will have to uninstall sophos that I appreciate very much.

Really not cool