Hi,
As of June 27th, 2015 Chrome no longer opens due to sav-protect talpa denying the process. How can we get this resolved?
Logs:
/varlog/syslog:
Jun 29 19:03:06 hostname savd: savd.daemon: Sophos Anti-Virus daemon started.
Jun 29 19:03:07 hostname kernel: [105654.407155] talpa-pedevice: Attached
Jun 29 19:03:07 hostname kernel: [105654.410844] talpa-vfshook: rootfs is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.410921] talpa-vfshook: Patching devtmpfs
Jun 29 19:03:07 hostname kernel: [105654.410985] talpa-vfshook: devpts is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411304] talpa-vfshook: sysfs is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411351] talpa-vfshook: cgroup is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411354] talpa-vfshook: fusectl is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411356] talpa-vfshook: debugfs is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411358] talpa-vfshook: securityfs is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411361] talpa-vfshook: Patching pstore
Jun 29 19:03:07 hostname kernel: [105654.411392] talpa-vfshook: proc is on the skip list, not patching
Jun 29 19:03:07 hostname kernel: [105654.411434] talpa-vfshook: Patching ecryptfs
Jun 29 19:03:07 hostname kernel: [105654.411600] talpa-vfshook: Patching ecryptfs
Jun 29 19:03:07 hostname kernel: [105654.417798] talpa-cache: Enabled
Jun 29 19:03:10 hostname savd: savd.daemon: On-access scanning enabled using talpa.
Jun 29 19:03:10 hostname kernel: [105657.637566] talpa-vfshook: Enabled
Jun 29 19:04:09 hostname kernel: [105716.445593] talpa-deny: Timeout occurred while opening /opt/google/chrome/chrome on behalf of process google-chrome-s[21262/21262] owned by xxxx(xxxx)/xxxx(xxxx) <0>
/opt/sophos-av/log/talpaselect.log:
[Talpa-select]
Copyright (c) 1989-2015 Sophos Limited. All rights reserved.
2015-06-29 19:03:06 PDT /opt/sophos-av/engine/_/talpa_select selectexisting
Verifying source pack contents...
Verifying binary pack contents...
[Talpa-select]
Copyright (c) 1989-2015 Sophos Limited. All rights reserved.
2015-06-29 19:03:06 PDT /opt/sophos-av/engine/_/talpa_select load --hook talpa_vfshook
Linux distribution: [ubuntu]
Product: [Ubuntu 14.04.2 LTS]
Kernel: [3.16.0-41-generic]
Multiprocessor support enabled.
Searching for source pack...
Verifying source pack contents...
Searching for suitable binary pack...
Verifying binary pack contents...
Found suitable binary pack. Using: /opt/sophos-av/talpa/dist/talpa-binpack-ubuntu-x86_64-3.16.0-41-generic-5714041ubuntusmpthujun18180113utc2015.tar.gz
Loading Talpa kernel modules version 1.18.6...
Complete.
Other logged talpa-deny:
.kde/share/config/ksmserverrc
/usr/lib/firefox/libxul.so
/opt/sophos-av/tmp/saviDebug.log
/usr/share/locale-langpack/en_CA/LC_MESSAGES/glib20.mo
/usr/bin/virtuoso-t on behalf of process kactivitymanage
/usr/lib/cups/notifier/dbus
/.local/share/akonadi/db_data/mysql/*
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