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ValueError when running savupdate in Debian8

Hello,

I've installed Sophos AntiVirus (Free edition) on my private server running Debian 8. Unfortunately I can't fetch any updates, 'savupdate' always raised the following error message:

# ./bin/savupdate
Automatic update aborted
Traceback (most recent call last):
File "<string>", line 1, in <module>
File "Updater.py", line 756, in main
File "Updater.py", line 724, in tryRun
File "Updater.py", line 663, in run
File "Updater.py", line 386, in doUpdateAndRecordResult
File "Updater.py", line 158, in tryUpdate
File "Updater.py", line 129, in update
File "SddsUpdater.py", line 816, in update
File "targetsystem.py", line 776, in checkIfUpdatableToSLS
File "targetsystem.py", line 760, in checkKernelVersionForSLS
File "targetsystem.py", line 646, in kernelVersionIsAtLeast
File "targetsystem.py", line 624, in versionCompare
ValueError: invalid literal for int() with base 10: 'stk32'

This issue seems to come from the kernel version, which is running on this vServer. The output of uname is:

# uname -a
Linux rdm 3.2.64.stk32 #2 SMP Tue Nov 18 14:54:13 UTC 2014 x86_64 GNU/Linux

Is there any possibility to get updates? As this is a vServer, I can't change the kernel version unfortunately.

Thanks for any hints and recommendations!

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0 DouglasLeeder over 8 years ago

Unfortunately that looks like a bug in the updater code and I can't see any way around it.
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0 MarkToshack over 8 years ago in reply to DouglasLeeder

As Douglas has mentioned this is a bug regarding non-numerical kernel versions.

A ticket has been raised to fix it.
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0 anthony bigbee over 7 years ago in reply to MarkToshack

Any progress on this bug?

I'm stuck with the same problem:

uname -a

Linux sfr-xenserver 3.10.0 #1 SMP Wed Apr 27 14:19:36 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
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0 DouglasLeeder over 7 years ago in reply to anthony bigbee

The fix for this should be in the next release, but I'm afraid I can't give you a date when the free installer will be updated.

Looking at your uname, it doesn't look like you have any letters in your kernel version though.
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0 anthony bigbee over 7 years ago in reply to DouglasLeeder

I accidentally posted a string I was using when trying an alias command workaround (that didn't work).

It really looks like this:

uname -a

Linux sfr-xenserver 3.10.0+10 #1 SMP Wed Apr 27 14:19:36 UTC 2016 x86_64 x86_64 x86_64 GNU/Linux
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