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Linux keeps freezing after sophos av install

RehaanRaja

I installed https://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-linux.aspx#startChat on my Linux Mint Cinnamon 64 bit machine.


Ever since, Linux freezes on every boot. Hence I need to uninstall it. How can I do this?

Either an uninstall or I want sophos to work without freezing. thanks.



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    Hi,

    Once Sophos is installed if you update it by following the below instructions

    open a terminal and type sudo su & enter your password

    then type /opt/sophos-av/bin/savupdate

    This can take a few mins to complete so be patient- after that is completed drop root elevation by typing exit

    Then do a full scan by typing the below into the terminal

    sudo savscan -archive -suspicious -pua -remove /

    This should fix the freezing issue.

    If it doesn't you can uninstall via opening a terminal and typing

    sudo su & enter your password

    /opt/sophos-av/uninstall.sh

    finally type exit to drop root elevation.

    I hope that helps.

    Thanks

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