This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New Endpoint and intercept X Install - Office 365 getting SysCall blocked on all apps

After i installed the software now Excel, Outlook, Internet Explorer etc all get blocked for "'SysCall' exploit prevented in IE". I can add a global application exception, but that doesn't solve the issue as it leaves the office apps unprotected.

 

Windows 10

Office 365

Intercept X - 3.6.14



This thread was automatically locked due to age.
Parents
  • I have a few users who are having Outlook issues (Windows 10 Enterprise x64). 

    I created a GPO to change the value of DWORD Caller in HKLM\SOFTWARE\HitmanPro.Alert\_profiles_\Office from 1 to 0. Restarting the HitmanPro.Alert service allowed Outlook to start.

    Occasionally, for those users, I have to restart the HitmanPro.Alert service again (no registrry changes) following a PC reboot so they can open Outlook.

    I have a case open with Sophos on this issue. 

Reply
  • I have a few users who are having Outlook issues (Windows 10 Enterprise x64). 

    I created a GPO to change the value of DWORD Caller in HKLM\SOFTWARE\HitmanPro.Alert\_profiles_\Office from 1 to 0. Restarting the HitmanPro.Alert service allowed Outlook to start.

    Occasionally, for those users, I have to restart the HitmanPro.Alert service again (no registrry changes) following a PC reboot so they can open Outlook.

    I have a case open with Sophos on this issue. 

Children
No Data