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Intercept X affecting software installation

Kennysarmy

We have a piece of software we install on our Windows 10 64 bit PC's called SIMS.net

If we install on a PC with just Sophos Endpoint Protection, or no AV product at all it installs fine, but if we have Intercept X installed then the software does not install correctly.

It does install fine on Windows 7 64 bit.

 

How can I add some form of exclusion to Intercept X so that a particular folder is removed from the real-time scanning.

I believe the software is launched from : C:\ProgramData\Capita\Solus3\Deployments

 

Any help greatly appreciated.



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  • Hello Kennysarmy,

    does not install correctly
    if a process has been intercepted and terminated there should be a corresponding alert, likely some alleged exploit. AFAIK you can't make "preventative" exclusions (even less for specific parts of the file system). You should be able to (globally) exclude an application after it has been blocked though.

    Christian

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  • Hello Kennysarmy,

    does not install correctly
    if a process has been intercepted and terminated there should be a corresponding alert, likely some alleged exploit. AFAIK you can't make "preventative" exclusions (even less for specific parts of the file system). You should be able to (globally) exclude an application after it has been blocked though.

    Christian

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