My "S" is yellow asking me to ENABLE RANSOMWARE PROTECTION. It is enabled. How can I get the S to turn green and turn off warning. I hope I'm asking this in the right place. I'm a newbie. Thank you! 
My "S" is yellow asking me to ENABLE RANSOMWARE PROTECTION. It is enabled. How can I get the S to turn green and turn off warning. I hope I'm asking this in the right place. I'm a newbie. Thank you!
Hello,
Thanks for reaching out to the Sophos Community Forum.
From the UI shown, it appears you are using the Sophos Home product. If so, I'd suggest reaching out to the Sophos Home support team using the resources on the following page.
- Contacting Sophos Home Support
In the meantime, the following article may be of some assistance.
- Sophos Home for MacOS shows that this device is vulnerable
Due to the differences in Installation and management of the Sophos Central Endpoint and Sophos Home products, it would be best to try reaching out to the Sophos Home support team directly.
Hello,
Thanks for reaching out to the Sophos Community Forum.
From the UI shown, it appears you are using the Sophos Home product. If so, I'd suggest reaching out to the Sophos Home support team using the resources on the following page.
- Contacting Sophos Home Support
In the meantime, the following article may be of some assistance.
- Sophos Home for MacOS shows that this device is vulnerable
Due to the differences in Installation and management of the Sophos Central Endpoint and Sophos Home products, it would be best to try reaching out to the Sophos Home support team directly.
