Lost tamper protection password Server 2022

Question

Hi Sophos Community, 
 Can anyone point me to the steps to uninstall sophos from a 2022 server when the TP password in the Central Dashboard wont work. 
 I've tried the steps here https://support.sophos.com/support/s/article/KB-000036125?language=en_US but 2022 doesn't give me command prompt at advanced reboot unlike 2019. 
 I'm a bit stumped now. 
 Thanks in advance 
 V

GlennSen · Answer

Hello Vincent, Thank you for reaching out to the community forum. You mentioned that you don&rsquo;t see the command prompt when you go to Advance Option. Are you stating that you only have limited options which you can select? By default, you&rsquo;ll see at least 5-6 options, like the one shown in the snapshot below. If the above speculations are true to what you're currently seeing. There's a high chance that WinRE in your environment is disabled. In order to Enable this one, you need to run "reagentc /enable" This will enable WinRE on your device. Once enabled you can now proceed on running the steps given on the link you've shared to start disabling TP.