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Sophos Support - what is the DACH ESG VIP Support Team?
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Sophos Support - what is the DACH ESG VIP Support Team?
LHerzog
7 months ago
What is the intention of that Support tier?
Does it speed things up?
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Top Replies
Qoosh
7 months ago
+1
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Hi LHerzog , When opening a support case, the DACH ESG VIP tag is available to some customers. The tag is based on the region of the customer and the licenses assigned to the account. This does not refer…