Infinite web loading issue

ill try to keep this as simple as possible. im not entirely sure if anyone is having the same issues, but right after i pushed the 2022.3.0.56 Core Agent that thankfully did fix the BSOD, multiple user all over our company started complaining about loading issues on multiple websites, these websites use to load in seconds and now the users are greeted with spinning wheel and massive delays (401K, Banking websites among others). so i cloned the Web Control and Threat Protection policies with Web Control off and Live internet scan off, and assigned some users to test, sure enough they can login with no issues at all. i opened a case with Sophos and they dont seem to know what is the actual cause. but one thing i know for a fact is that Sophos will slow the machine dramatically when the scans are active.



Edited TAGs
[edited by: Gladys at 8:05 AM (GMT -8) on 7 Dec 2022]