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Sophos and National Instruments Software

Hello -  Does anyone have any experience with National Instruments software?  The only way to get the product to work is to disable real time scanning, and that isn't an option.  I have created exclusions for directories and processes to no avail.  



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  • Hi,

    Thanks for reaching out to the Sophos Community Forum.

    If you haven't already, I'd suggest reaching out to the vendor of the software to inquire about the recommended exclusions they suggest adding. For executables, you'll want to add a "Process" exclusion. For the directories where the software resides, you'll need to add File/Folder exclusions. 

    The following suggestion from one of our community members provides further guidance on how to find out what files are being scanned based on the logs generated.
    - SophosFileScanner.exe Log Analysis

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hi,

    Thanks for reaching out to the Sophos Community Forum.

    If you haven't already, I'd suggest reaching out to the vendor of the software to inquire about the recommended exclusions they suggest adding. For executables, you'll want to add a "Process" exclusion. For the directories where the software resides, you'll need to add File/Folder exclusions. 

    The following suggestion from one of our community members provides further guidance on how to find out what files are being scanned based on the logs generated.
    - SophosFileScanner.exe Log Analysis

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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