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Unable to install Sophos on my Oracle Linux 8 system.

Brad Simpson

I am new to Sophos, but I have successfully in stalled Sophos on other systems with no issues. On this one system when I run the SophosInstall.sh script I get the following error: 

# ./SophosInstall.sh
Installing Sophos Anti-Virus for Linux with arguments: []
Downloading medium installer
installer/bin64/installer: error while loading shared libraries: libSUL.so.0: cannot open shared object file: No such file or directory
Failed to download the medium installer! (Error code = 127)

I am running this from root, the /tmp dir does not have noexec. Not sure what else to check. Thanks for the assist. 



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    Hi Kushal,

    Thank you for the help, Before we get to the support,  I have something for Brad. :)

    Hi

    The Linux installers failing to load such lib and other dependency files usually happen when the integrity of the file is questionable.

    With that being said, I remember doing this long back when I was facing the same issue.

    If the installer script is downloaded and transferred to the target machines, it is possible that it might have lost some data in the transmission.
    What can be done is, copy the download URL from Sophos central and use WGET to download the file directly to the target machine and try running the install script.

    Hopefully, this should show us some progress if not at least resolving. Do let us know how you get on with this.

    Thank You.

    Ismail Jaweed Ahmed (Ismail) 
    Senior Professional Service Engineer

Reply
  • 0

    Hi Kushal,

    Thank you for the help, Before we get to the support,  I have something for Brad. :)

    Hi

    The Linux installers failing to load such lib and other dependency files usually happen when the integrity of the file is questionable.

    With that being said, I remember doing this long back when I was facing the same issue.

    If the installer script is downloaded and transferred to the target machines, it is possible that it might have lost some data in the transmission.
    What can be done is, copy the download URL from Sophos central and use WGET to download the file directly to the target machine and try running the install script.

    Hopefully, this should show us some progress if not at least resolving. Do let us know how you get on with this.

    Thank You.

    Ismail Jaweed Ahmed (Ismail) 
    Senior Professional Service Engineer

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