Advisory: Sophos Endpoint "Your connection isn't private" after reboot. Policy settings can be returned to normal. See: KB-000045954 for the latest updates.

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sophos setup - silent install

hi all,

i installed sophos endpoint using cmd psexec, and i get an error code 0 ie success, but all is good, as i can see the client under sophos central and its in the system tray of the client, this is what psexec outputted in the error log

18:50:07.089Z [ 4728: 2024] I Successfully established interface IProductSetup2.
18:50:15.860Z [ 4728: 2024] I Reboot state: 0
18:50:15.860Z [ 4728: 2024] I Successfully installed product 2B5BCA43-F85C-4C43-8C6B-30E7A5794439 0.1.25.
18:50:16.453Z [ 4068: 2824] W IProductSetup2 threw exception Could not create instance.
18:50:16.453Z [ 4068: 2824] I Successfully established interface IProductSetup.
18:50:17.122Z [ 4068: 2824] I Reboot state: 0
18:50:17.122Z [ 4068: 2824] I Successfully installed product 243DECCD-8080-410D-A45F-77F2182715EE 1.14.9.9.
18:50:19.127Z [ 5948:  208] I Successfully established interface IProductSetup2.
18:50:53.699Z [ 5948:  208] I Reboot state: 0
18:50:53.699Z [ 5948:  208] I Successfully installed product 1129226C-32AB-4B72-85E1-A9CC8DFBC859 3.1.1.270.
18:50:55.508Z [ 5788: 6900] I Successfully established interface IProductSetup2.
18:51:06.031Z [ 5788: 6900] I Reboot state: 0
18:51:06.031Z [ 5788: 6900] I Successfully installed product 3799FB3E-808A-4F7D-AC6A-0C74F931C386 4.17.112.
18:51:07.583Z [ 4976: 1476] I Successfully established interface IProductSetup2.
18:51:23.942Z [ 4976: 1476] I Reboot state: 0
18:51:23.943Z [ 4976: 1476] I Successfully installed product 0253775E-970D-4876-959C-21B422420E5A 3.85.1.12.
18:51:25.073Z [ 1344: 1648] I Successfully established interface IProductSetup2.
18:51:30.098Z [ 1344: 1648] I Reboot state: 0
18:51:30.122Z [ 1344: 1648] I Successfully installed product 591706A7-9603-4255-A65F-EA49BB11E8AC 1.9.24.1.
18:51:32.617Z [ 3976: 2528] I Successfully established interface IProductSetup2.
18:51:37.785Z [ 3976: 2528] I Reboot state: 0
18:51:37.831Z [ 3976: 2528] I Successfully installed product 3CE954A1-0F41-4D9B-B2F0-58AA75334DFD 2.9.152.
18:51:40.643Z [ 5180: 1692] I Successfully established interface IProductSetup2.
18:51:46.499Z [ 5180: 1692] I Reboot state: 0
18:51:46.499Z [ 5180: 1692] I Successfully installed product 5CD1A7B6-812E-47A1-A986-3A6D5D5C19F5 2.6.83.0.
18:51:48.442Z [ 5364: 5360] I Successfully established interface IProductSetup2.
18:51:50.513Z [ 5364: 5360] I Reboot state: 0
18:51:50.514Z [ 5364: 5360] I Successfully installed product 642A6FD9-A9D6-482D-BD8C-46661F241A0E 1.9.244.
18:51:53.882Z [ 5832: 4432] I Successfully established interface IProductSetup2.
18:52:02.061Z [ 5832: 4432] I Reboot state: 0
18:52:02.061Z [ 5832: 4432] I Successfully installed product 70FDD40E-986A-44E5-9620-2B894A06702A 1.8.13.2.
18:52:03.119Z [ 1964: 1396] I Successfully established interface IProductSetup2.
18:52:25.548Z [ 1964: 1396] I Reboot state: 0
18:52:25.549Z [ 1964: 1396] I Successfully installed product 7F682906-6E49-481B-89C5-2DCA36720F4F 3.2.339.0.
18:52:26.422Z [ 6448:  724] I Successfully established interface IProductSetup2.
18:52:27.043Z [ 6448:  724] I Reboot state: 0
18:52:27.043Z [ 6448:  724] I Successfully installed product CD297D6B-58A5-474F-8A0D-0A15803B8B50 2.1.43.
18:52:29.485Z [  452: 6168] I Successfully established interface IProductSetup2.
18:52:54.077Z [  452: 6168] I Reboot state: 0
18:52:54.077Z [  452: 6168] I Successfully installed product F1DAD925-C973-4e5e-B172-78E97EB60689 2.4.35.0.
18:52:56.255Z [ 2360: 2560] I Successfully established interface IProductSetup2.
18:53:10.711Z [ 2360: 2560] I Reboot state: 0
18:53:10.711Z [ 2360: 2560] I Successfully installed product NTP64 1.16.2923.
18:53:11.984Z [ 5072: 6608] I Successfully established interface IProductSetup2.
18:53:14.323Z [ 5072: 6608] I Reboot state: 0
18:53:14.324Z [ 5072: 6608] I Successfully installed product SDU64 6.13.1014.
18:53:15.874Z [ 2724: 6592] I Successfully established interface IProductSetup2.
18:53:23.783Z [ 2724: 6592] I Reboot state: 0
18:53:23.784Z [ 2724: 6592] I Successfully installed product 244E68BF-E1BB-4A6B-AC18-A492DE0134C0 3.8.4.37.
18:53:25.725Z [ 3196: 6396] W IProductSetup2 threw exception Could not create instance.
18:53:25.729Z [ 3196: 6396] I Successfully established interface IProductSetup.
18:53:38.574Z [ 3196: 6396] I Reboot state: 0
18:53:38.574Z [ 3196: 6396] I Successfully installed product 1FE3E7DF-EFFA-408A-A1B0-89F15BA61F31 6.13.1014.
c:\psexecinstall\SophosSetup.exe exited on 172.17.1.3 with error code 0.

thanks,

rob



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  • That all looks expected.  The warnings are expected. 

    All the install logs for each component will be in the user's temp directory, e.g. If the installer was run as "system", this would be C:\windows\temp\.  If it's run as a user, %temp% for that user. 

    Once the installer has completed the install assuming Sophos AutoUpdate installs OK, Sophos AutoUpdate takes over the management of downloading and installing updates. The log: C:\programdata\sophos\autoupdagte\logs\sophosupdate.log contains the details.