Uninstallation failed. Update is currently in progress

Hello MARK BREWER

Thank you for reaching the community forum. For such issue, you need to stop the auto-update component from running by making some changes to the registry. You may refer to this KB Article and let us know if you are still not able to uninstall the endpoint due to the auto-update component. 

If you continue to experience issues once the service is disabled, I suggest checking the following registry location for the following entry.

- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\AutoUpdate\UpdateStatus
- REG_DWORD - IsUpdating

If the entry exists, try disabling Tamper Protection and deleting the entry first, then re-try the uninstall.

If you continue to experience issues once the service is disabled, I suggest checking the following registry location for the following entry.

- HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Sophos\AutoUpdate\UpdateStatus
- REG_DWORD - IsUpdating

If the entry exists, try disabling Tamper Protection and deleting the entry first, then re-try the uninstall.