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Hello Can't install Sophos Endpoint Central on macOS Montery (M1).

Hello, I've a mac book pro (M1), Montery.

Previously I had installed Sophos Endpoint Central, but deinstalled the product

When I try to reinstall the installer say "Sophos Endpoint already installed"??

Can't do anythng

Thanks for help

Pino



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  • Hello there,

    Thank you for reaching out to us in our community forum. The failed installation you’re getting was due to the existing Sophos endpoint or components left on your system. You need to clean/remove them first before you can proceed to the re-installation of the Sophos endpoint. You may refer to this documentation for the uninstallation steps of the Sophos endpoint on our MAC device.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
Reply
  • Hello there,

    Thank you for reaching out to us in our community forum. The failed installation you’re getting was due to the existing Sophos endpoint or components left on your system. You need to clean/remove them first before you can proceed to the re-installation of the Sophos endpoint. You may refer to this documentation for the uninstallation steps of the Sophos endpoint on our MAC device.

    Glenn ArchieSeñas (GlennSen)
    Global Community Support Engineer

    The New Home of Sophos Support Videos!  Visit Sophos Techvids
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