Sophos Update Failed with Checkpoint Endpoint VPN Client (since v86.40)

Hi all

We use Sophos InterceptX on all computers (w10 et w11)

for VPN, we are using Checkpoint Endpoint Client https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=175

The last versions, v86.40 and v86.50 are blocking Sophos Update ! 

Sophos support tell me that Checkpoint seems do not use "file system minifilter"  https://support.sophos.com/support/s/article/KB-000033347?language=en_US&name=KB-000033347

have you experimented some similar problem ?

thanks



Edited tags
[edited by: Gladys at 9:12 AM (GMT -7) on 9 Aug 2022]
Parents
  • +1 on this problem.  We upgraded our Checkpoint VPN to 86.40 and started noticing endpoints reporting failed updates.  We didn’t immediately connect the two, logged a call with Sophos and subsequently discovered the issue.  The call has been escalated to the GES team and while we wait a resolution we have downgraded all endpoints back down to 85.20

Reply
  • +1 on this problem.  We upgraded our Checkpoint VPN to 86.40 and started noticing endpoints reporting failed updates.  We didn’t immediately connect the two, logged a call with Sophos and subsequently discovered the issue.  The call has been escalated to the GES team and while we wait a resolution we have downgraded all endpoints back down to 85.20

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