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Bandwith Issues Chrome/Firefox/Edge

btdb 
We have been using Sophos intercept x advanced with MTR for about 6 weeks. Since then, our bandwidth has dropped 90%. We use a gigabit internet connection and have previously achieved the following values ​​in a speed test in the browser: Down: 900MB/s Up: 800MB/s

Now, if we're lucky, we'll get Down: 60MB/s Up: 300MB/s.

We found out that it is due to the following settings:

 

If these settings are deactivated, we have full bandwidth when surfing again. But we don't want to leave them disabled.


This is not a condition, the support from Sophos is not getting anywhere either. We expected more...


here are the screenshots from the speedtest:

deactivated settings:
 

activated settings:


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  • 0

    Yeah they have been horribly apathetic and just not caring whatsoever about the damages inflicted on its customers, businesses, and performance degridation.

    Ours, after testing and confirming a "test build" fixed the issue, the reply was thanks, this is now being handled by our "global" team, and yet 0 care was given or implemented for us NOR any of our SERVERs.

    Absolutely Horrid support, care, accountability, or general professionalism on any level.

  • 0 in reply to Alpha Omega1

    It blows my mind how apathetic they've been. They truly don't care that their product has ruined the performance of countless systems for months. 

    I'm pushing to end our support contract early; cut our losses and move on. It won't be hard after this mess. 

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